Rating & Review Keseluruhan Hilton Moorea Lagoon Resort and Spa

This property is a jewel, the hotel is well integrated into the natural environment, the bungalow overwater are amazing and offer a great and comfortable experience. Shower in room is another level The landscaping is well maintained, clean and respectful of the environment. Paddle board, kayaks and snorkeling attire are available to discover the wonders of the lagoon. Staff is always smiling, friendly and helpful. Food is fantastic. I would strongly recommend this hotel

Staff were so friendly and helpful. The property was beautiful and peaceful. Dining options were good. We used the gym area every morning. Will return in the future!

My husband and I booked a garden room with a private pool, and we loved the privacy and comfort. The check in staff member as not too happy on our arrival, but her mood did not affect our stay. I would recommend this property to anyone traveling to Moorea. Next time I would like to stay at an over water room. It must be amazing to check out the ocean life during the night.

We stayed in an overwater bungalow. The property shows some signs of wear but was very comfortable -- and you can't beat the location. So much fun to walk outside and drop into the water!

Beutiful beach, room was amazing, water bungalow is worthy ,

Over water bungalow was amazing, spectacular. Beyond words beautiful. From the bungalow itself, to the outside deck and swim deck, wonderful. Snorkeling off deck was great, ocean and mountain views WOW. Property grounds were beautiful. Restaurant food just ok.

Merci pour tout

Great location and very family friendly atmosphere

Great pool

If you are into snorkeling and easily accessible fish life it’s hard to find a better options

Really a fantastic property! The overwater bungalow experience was probably a once in a lifetime, but worth the splurge. 😁

Very nice resort maybe need to change the menu in the restaurant more very limited choices for lunch and dinner

resort is very comfortable and landscaping amazing. However, I got disappointed at its gym facility, most of their equipment was out of order and since resort did not offer too much entertainment that would have been something to keep me occupied with.

As of mid-March, the land bungalows are still in need of staining and outdoor repair as others have mentioned in their reviews. Our room was comfortable, bed was always made and the cleaning staff were very friendly. The best part about this resort is definitely the private lagoon for snorkeling, paddle boarding and kayaking. Our least favorite part was the value, pricing, and how we felt they nickel and dime you. If you love your coffee in the morning, don’t count on the little Nespresso machine in your room. With four little pods each day, it’s just not enough! We asked if we could get more pods to actually fill up one coffee cup and they said we would have to pay for them. It was annoying because of how much you spend for your room. We ended up bartering with our hut neighbor and traded our beer for pods. Note that breakfast on Sunday will be around $60 not $40 p/p. We thought it was totally worth it to rent a car to be able to drive to different spots for our meals. We ate once at the hotel for breakfast. You just don’t need to spend that much for breakfast or dinners! Happy hour is worth joining, as drinks are half off. We enjoyed our Pina Coladas! Staff are hit or miss. We really enjoyed the guy working behind the towel and equipment shed. He was a one man show and very easy to talk to. We sat down in front of the tourism desk and waited while a lady staff member was on a cell phone, never looked up or said hello once off her phone, so we left. Our rating: 2.5-3 stars!

This is a beautiful resort hotel. Accommodating for couples.

The overwater bungalows should include breakfast for the amount paid per night. Dinner portions very small, hardly any vegetables with my fish entree. Gorgeous island.

Nous étions en villa avec piscine. La villa : la terrasse de la piscine était très abîmée, les transats très rustiques et vieillissants. La chambre avec un vis à vis très dérangeant. Belle salle de bain, Et bonne literie, mais très peu de rangement donc les valises restent dans la chambre. Point noir les rideaux obturateurs des baies vitrées sont très lourds et sortent régulièrement de leur rail de guidage et l’hôtel n’offrant pas de service de couverture de nuit vous devez vous battre tous les soirs pour les fermer. L’hôtel est bien, la piscine et la plage avec de nombreux transats au soleil ou à l’ombre. Les restaurants sont agréables. Le personnel en majorité est très gentil et attentionné. Un point négatif il s’obstine à vous parlez à longueur de journée en anglais. La restauration : le petit déjeuner en buffet et très copieux et bon. Nous avons dîner au Rotui Grill et nous avons été très déçus par rapport au prix que nous avons payé. Pizza plus que moyenne pas cuite et avec des ingrédients manquants !!! comme excuse « il n’y en a plus » ce qui nous avez pas été précisé à la commande. Des ribs de porc manquant de cuisson et impossible à couper le couteau n’étant bon qu’à couper le beurre. Par contre un bon dessert et une belle carte des vins. Nous repartons de ce séjour un peu mitigé. Nous attendions beaucoup mieux d’un 5* ayant l’habitude d’en fréquenter à travers le monde.

Me and my wife stayed at the moorea hilton for a week. We stayed in an overwater bungalow, we loved it. Loved that our mini bar was complementary but it need more selection. We did a couples massage. Our over all experience was amazing. I would love to go back and visit some time in the future.

Amazing property. Not so good with service. For a place that charges of $1,000 per night you’d think they would staff the front desk and bellman positions so that 20 minute waits are eliminated. It took us that long to check in. It took 20 minutes to get a porter for our bags. It took 20 minutes to check out. It took 20 minutes to get our bags retrieved from the bungalow. The worst part is that the reception leader was present at a desk and never stepped in to help or change anything. I’d still recommend this place because the over-water bungalows are a one of a kind experience. But just a little frustrated too.

The room was nice, but definitely dated. The check in the gentleman was nice, but there was just really no service. They could not walk us to our room which we expect in a five star hotel, especially when you’re staying in the overwater premium bungalow. The fixtures in the bathroom were dated and had lots of grime on them. Also, the ice maker across from our room was broken, and it looked like a had been broken for a long time. Half of the equipment in the gym was broken. We ordered a burger from room Service, and ordered at medium rare and it was an overcooked hockey puck. They brought another one and it was the same thing. The room service lady was super nice. The snorkeling off the room was a 10 out of 10 we actually never ate any more meals in the hotel and people were generally nice but the hotel is just a little tired and after coming from a five star resort in Bora Bora, this was not even close to a five star experience. Very expensive for the service we received.