Ubicación

Excellent service

Highly recommend it, The room was excellent—spacious, clean, and very comfortable. Breakfast. It was always fresh, with a good variety of options to start the day right. Overall, a great experience, and I would definitely come back again!

Buena atención.

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Siempre es cómodo hospedarse aquí, lindo hotel y todo muy limpio! Lo único variar un poco más el menú de desayuno buffet

WAS OK

Good

Todo muy bien, el personal muy amable.

Very friendly and professional staff. Room very comfortable. Very happy with experience

Great staff, places to eat nearby, close to airport. Used the hotel service for pickup and drop off to airport which was convenient

Perfect tourist area! Most of the attractions are nearby.

Check in was easy. We were offered a room upgrade which was amazing. Will definitely stay here again.

Excellent

Staff was very helpful, area is old and interesting with some different people walking the streets so be careful. Food was good and fresh.

We've stayed here several times and enjoyed it each time. It's a nice place and the front desk staff are very helpful.

El personal fue correcto en sus funciones, sin embargo, podría mejorar en cordialidad y amabilidad hacia los huéspedes, mostrando una actitud más cálida y sonriente.

I had one of the worst hotel experiences of my life at this property. First of all, the hotel is located in a very dangerous and unsafe area. I did not feel comfortable even stepping out of my car. This alone should be clearly disclosed to guests before booking. To make things even worse, the hotel closes its doors at late hours with no staff available, no security on-site, and absolutely no way to get inside the building. I arrived late and tried calling the phone number listed on the reservation several times, but it did not work at all. No one answered, no one showed up, and there was no emergency contact. I was left stranded outside the hotel in a high-risk area with no assistance. This is completely unacceptable for any hospitality business. A hotel should provide basic safety and access for its guests, especially during late hours. Instead, I felt abandoned and unsafe. I do not recommend this hotel to anyone. Save yourself the stress, the risk, and the money—book somewhere else.

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This hotel is welĺ worth its price. It is downtown near the Malecon and other sights. While it is a little older than some of the "fancier" newer hotels nearer the airport it is clean, well kept, with a very professional staff that knew we were coming and called us by name, and it is half or in some cases 1/3 the cost and only $5 for a 24 hour taxi service to the airport. Breakfast buffet is included and is complete and nicely presented with a cook there for special omlettes etc. Trust me. You'll like it at a much more reasonable cost than the big names.