The staff is great. The rooms are clean

Overall a good experience , hotel needs a front paint touch up.

The room was spotless. Beautiful location. Wonderful spa with heated outdoor pool, turkish steam room, jacuzzi, and sauna. Restaurant was nice.

SUPER views,large room( Executive room) Needs some updating.

Para paso en quito , está bien, hotel insignia de la capital.

Otimo

Very good room service ,staff was very Line, restaurant had two menus, one with Ecuador topical food, other with international food. Location was also great with best restaurant in town. We had 10 great days . Thanks. Peter. K

The facilities were very much rundown. The front desk staff were professional and helpful, but service apart from front desk was lacking.

Excelente atención y servicio

Great location, helpful staff, super noisy at pool with lawn care

Habitación limpia

Excellent hotel

Extra clean my room thank you the restaurant staff very friendly and . Everyone gently and respectfully

I liked it except for curtains not closing fully so sun comes in the morning. Playing music very loud during the day and evenings

el desayuno buffet espectacular y la vista preciosa

Al hotel le falta mucho en servicio y atencion. La piscina completamente llena d epublico domingo y lunes

Our flight was delayed and we didn’t ’t arrive til 5:30am and the staff couldn’t have been nicer!

Had to pay extra for our 13 year old to stay in the room when we already had 2 beds in the room. The hallways were very dark, and there was no air conditioning in the rooms. The food and service at the restaurant were wonderful.

The location has an unique location with a beautifull view. The are feels safe. The rooms are a bit outdated and I feel like sometimes it can be cleaned better

The is a historic (Mid-Century Modern) building in a wonderful part of Quito. The location is exceptional and business services (printing, scanning, etc.) were very efficient.