Outstanding property and rooms with a view! Really enjoyed my stay and extended it would highly recommend

Glorious beach, incredible water! The views!!! This was our second time at the Fairmont Royal Pavillion and will absolutely not be the last. Housekeeping staff were amazing and our room was immaculately cleaned every day. Restaurant staff were mixed, some were really lovely, some were a little unfriendly, but all in all we felt taken care of. Breakfast was good. The WiFi was significantly worse this time around, really hope it improves in the future (it was better when we came last year, not sure how that works). The only good thing about that was that it encouraged my son and I to put away our phones and enjoy the glorious...everything. But my husband had to work and was frustrated more than once. Gorgeous property, lovely staff. Can't wait to come back!

It was an amazing vacation however the food service was extremely slow multiple times . Breakfast would be finished and the drinks never showed up. That happen twice. You order a sandwich and it took 45-1 hour multiple times throughout the week .

Excellent rooms and you can’t beat the view for the price! Staff really go above and beyond!

Wonderful special place to relax - staff are accommodating and friendly. Weather and beach are lovely.

We had a great time. The staff was so friendly and we loved our room. We will be back

Beautiful beach for swimming and snorkelling. Loved going out on the catamaran with Ryan from the watersports. Room very comfortable and the sea view was breathtaking. Reception staff were very warm and efficient at check in and check out.

Worst gym I've seen

Our room was always clean daily and rveningturn down service, AC had funny smell, our fan had rattle which was fixed same day,

awesome!!

O atendimento é lento . As pessoas não são muito simpáticas . Desde a pessoa que recepciona no café , a pessoa do check in . Falta cordialidade , simpatia . Fizemos o check out , não conseguiram resolver a conta e ficaram de mandar por e-mail , o estorno da garantia . O quarto que ficamos a beira mar é muito bom . O cardápio é bem reduzido e em vários momentos do dia 15h não se consegue mais comer na praia e o restaurante da piscina não tem quase nenhuma opção . Restando o serviço de quarto .

Courteous and friendly staff ,very clean rooms, beautiful beach,

The resort location, oceanfront rooms, beach, Hobie sailing and snorkeling included at resort, great local restaurants, and the friendliest STAFF, what more can you ask for!

Great place to stay! The staff is very, very courteous and go out of their way to make you feel welcome. Will be back!

Great location great beach Rooms 1 st class

Yes the room was spotless. Staff lacks lux hotel training

This is a four, not five star hotel. The staff are very friendly but the property is becoming run down/ the location is lovely and quiet. All the rooms face the ocean and we enjoyed our balcony. The restaurant needs a more varied menu, but there are lots of restaurants to try. Nothing much in the way of walking but there’s a bit. They need to bring down the price of the room, though, since I was paying Four Seasojs price but without the quality. But as said, staff is very friendly and helpful. The property isn’t as advertised on their website since they show multiple restaurants on site - seems like they are in transition. I stil enjoyed my stay. But I won’t go back until the property is revamped.

For a Fairmont 5-star rating it was terrible breakfast was very limited grounds were not too tidy staff was way too slow they ran out of food and drinks at breakfast for the amount of money we paid it was a terrible experience

An excellent property at the beautiful beach

Just loved the hotel, paradise!