Rating & Review Keseluruhan Shandrani Beachcomber Resort & Spa

Unfortunately, the hotel has deteriorated significantly in recent years. The room cleaning was excellent, but overall, the stay was a major disappointment – so we switched hotels after two days. For example, the à la carte restaurant was fully booked, and we received incorrect information from the person in charge. They also forgot about our food allergy at the buffet, which caused issues. On the first day, we had to wait about an hour for a panini at lunch. The TV in our room didn’t work, and when we requested a blanket, it never arrived. There was no fruit, ice cream, or snacks available at the bars. We had booked an all-inclusive package, which turned out to be very poor. Additionally, more than one rat was running around in the buffet area (we have it on video). The rooms are worn out and in need of renovation. However, I believe this hotel might be suitable for families with children who don’t have high expectations for food, comfort, or service.

Nice peaceful and relaxing with beautiful beaches

We had traveled a long distance to get there. The staff was very understanding and helpful

Very welcoming. Nice swimming pool. Room Very big. Foods excellent a lot of variety. Overall great stay

It was an absolute awesome stay!!!

Very comfortable hotel with outstanding leisure facilities. We went with the Or inclusive (serenity) option and it turned out to be very good value for money. A good selection of quality in imported wines as well as Cocktails, soft drinks and spirits included. The restaurants, particularly the à la cart were very good quality. Would highly recommend.

Jolis buffets. Chambre confortable. Animation régulière le soir

Our home for the week was fantastic, clean and comfortable with the air conditioner being a saviour. The turn down service was great, though missed for a couple of nights or 3. Unfortunately there was no filter coffee in the room, although I had enquired about that before arrival, and was told that there was filter coffee. The various restaurants were good value food-wise, with the Teak elephant being the best, in our opinion. I used the gym a few times and was impressed with the equipment.

Die gesamte Anlage ist sehr schön und man merkt absolut nicht, dass das Hotel so viele Zimmer hat. Die Mitarbeiter sind alle sehr nett. Das Essen war immer lecker, jeder findet überall was. Die Strände sind alle toll, sauber und sehr schön. Die Flugzeuge stören nicht und auch der kurze Transfer zum Flughafen ist angenehm. Alles in allem sehr zu empfehlen.

Super schöne Unterkunft mit drei Stränden. Personal war super freundlich, große Essensauswahl durch die verschiedenen Restaurants. Würde das Hotel immer wieder besuchen

Très belle hôtel, service au top. Le personnel est super sympa.

Très Jolie plage, snorkling très interessant. Pour le reste, cher pour ce que c’est.

I loved the resort. I think the rooms can be improved a bit but in overall I loved the place!

Lovely rooms beautiful views from the rooms. Attentive staff.

Enttäuschende Entwicklung bei der Foodauswahl und ungenügender Service ( junges Personal ohne Führung) und zuwenig Petsonal

Très beau complexe

The staff could not do enough for us.. free late check out 😁. Great par thre course. Note: you have to by a sleave of golf balls so bring your own if you are going to p,ay. All free otherwise. Snorkling trip ok but good snorkeling off the beach (other side of jetty). Could only book 1 night at special returant so maybe try booking before you go. Large buffet resturant very ordinary (just fuel really) Loved it and will return

The hotel is situated in a lovely area but it’s neighbourhood is the airport next door which is fine so you can see your flight leave everyday! The personal are polite and motivated to assist you with all needs! The can handle up to 500-600 people we where told but everyone’s spreads out during the day and there are many dining locations at night! Food is wonderful and plentiful and we had half board which was enough! The rooms are spacious and very clean and the housekeeping was always present! Really everyone who works deserves a big mention! Excellent activities for the kids also! We will be returning! Have a great time!

L'emplacement est fantastique. Les services proposés sont vraiment sympas (bateau à fond de verre, ski nautique, kayak, etc ...) , tout le personnel est attentionné et aimable. La nourriture est variée, de qualité, aussi bien au petit-déjeuner qu'au dîner. La piscine pourrait être chauffée par contre :) Bref, à refaire !

This hotel is for sure over-rated, it recently lost 1 star and it's no surprise. It is a 3 star at most: - poor management - NO customer service: the staff is not professional at all (except for one waiter at the sirius), they clearly don't care about clients. Not even able to make a reservation at the restaurant for us, we had to beg for a day. They promised a cake for our wedding anniversary that we never got :(. - room needs to be refreshed - planes flying above your head Our worst experience in Mauritius. Very surprising and disappointing for a Beachcomber.