I had to wait over 3 hrs to check in, i asked for just an extra half hour after check out time and was told no, I paid for a king size bed with a shower tub combo overlooking the beach. I did not get my king size bed I did not get my tub. Very disappointed in the old rooms and decor. There was not enough food options and nothing extra you can pay for her. They had a vending machine for snacks but if you didn't have the right change you were out of luck. Resort that they called themselves is more like a hotel not a resort. Nothing in walking distance to give you other options of eating choices, the food at the resort was not good and very overpriced. I don't mind paying for a good meal but was disappointed every time. All in all, very disappointed.

Food was okay and staff was helpful.

Loved the location and beach front room but the rooms need some serious updating on beds and showers. We got very little sleep the entire 5 nights we were there because the beds were cheap and hard as a rock (could feel springs). My husband has back problems and had the worst time sleeping. For the amount of money this resort makes they could at least upgrade their beds. As for the showers, there are no shower curtains so water soaked the bathroom and there was barely any water pressure which made for a hard time washing and conditioning my hair. I would stay here again but not until they at least upgrade the beds!! Staff was all nice and helpful and got us what we needed in a timely manner especially when we realized our room was not stocked with towels/washcloths!!! I will also add the check in process was LONG and SLOW!!!! Check in time is 4pm. We arrived around 4:30-4:45 to a lobby full of people and only 2 people checking people in. Took almost an hour just to get checked in only to not even have a room ready!! It was a little after 6pm before we even got to go to our room!!

Location is nice, but food and service is not good

The breakfast was delicious and MG was the best server at the restaurant. Unfortunately, the rest of the servers are not friendly nor in any kind of hurry to get your order and most of them dont smile or even greet you at the table. The bartenders are not friendly unless you're a regular. My Mahi sandwich during lunch was terrible, it was a mahi jerky. Tthe rice/peas are delicious. The drinks are watered down and this place automatically adds 18% gratuity. The rooms look like they started updating them but it still needs more. Not enough drawer space and to many chairs. The reading lights dont work and the bathroom door automatically closes. Add a microwave! The bathroom is well lit and it looks like new. The beach area, is rocky at points but beautiful.

Clean room and great location! Most of the staff were very nice but a bit understaffed. Only thing we had trouble with was our shower. It was either really hot or cold. Food was excellent and loved the beach!

The bartender lady is extremely rude and down right angry and does not belong working with the public. She is not capable of carrying the entire place alone and should not have to. While I understand her frustration and bad mood you should not take it out on the customers. The food was ok but after waiting almost 2 hours for it we were not exactly hungry anymore. The front desk ladies were nice and helped us in any way they could but the restaurant and bar are in desperate need of new management. This place has a ton of potential with the right person delegating operations. Even with the cons I would stay again just for the beach and pool area.

Was a good place on the beach the beach just nice clean friendly

Clean room

The hotel needs work. poor service

Clean comfortable room. Friendly , but slow, staff.

The room was clean. Staff were super friendly. The restaurant at the hotel was HORRIBLE. It was dirty, understaffed, and overpriced for the bad service. We waited for 45 mins before anyone could acknowledge us and another 20 to get our drinks then way later our food. We left the second time when we were seating for 30 mins and no one acknowledged us. The restaurant needs a big makeover from aesthetic to business to service. We would recommend the hotel but not the RESTAURANT. Don’t get us started on the dirtiness of the restaurant.

Although very close to the airport, I would not stay here again. The rooms have a bright thermostat light that shines in your eyes all night. Service at the restaurant is extremely slow.

Clean room, beautiful beach and great staff!

Last minute booking due to American Airlines Receptionist was very nice. But bombarded by frustrated American Airlines clients who had terrible day at airport. Room was nice but had to return to office to get towels . The bathroom was clean but stripped of towels.

The service was not great. Excellent location however the hotel needed maintenance. Lobby doors didnt work.

Great ocean view and easy beach access

Every day wake up to a beautiful view. Beautiful beach right there. The room is clean. But the hotel overall feels a bit outdated. The restaurant is slow, the food is so so and expensive.

Overall this is a decent property to stay at. The view of the ocean was beautiful from the room. The pool is cold to refresh you from that hot sun. Room was clean and they bring towels/wash cloths daily. The food options are limited however and service does take a while at the actual restaurant. Lunch service was not as slow as dinner even though it was more crowded. The rice and peas as a side option was really good. The cafe service was faster with breakfast sandwiches, muffins and pastries to choose from along with coffee. The taxi situation outside the property can be a hassle if you are going further into the island than the nearby touristy areas. Be prepared to leave early for any excursions you have booked to leave plenty of time to arrive by taxi.

The hotel did a good job handling the airport closures and the beach was nice escape.