Rating & Review Keseluruhan Grand Palace Hotel

Rooms were clean and staff were extremely helpful with any information I needed regarding the hotel or local area. The only challenge I had is the hotel faces a busy road. I was able to get a quiet room in the back of the hotel on a high floor.

staff friendly. great Breakfast. room clean. should be Microwave in the room. overall hotel fantastic

good

Large facility. Nicely kept up.

The floor in room not carpet

do not recommend this hotel to any body.

Struttura elegante. 4 stelle ma nello stesso edificio di un 5 stelle - Regency - presso il quale si fa colazione. Piscina all'ultimo piano con spettacolare vista di Amman. Nonostante la posizione non centrale, è raccomandato per il relax e la professionalità dei Receptionists

1. Mir hat nicht gefallen, dass am Freitag um 06:00 mit der Teppichreinigungsmaschine im Flur vor meinem Zimmer die Reinigung des Teppichs durchgeführt wurde. (PS: Keinen Staubsauger, sondern eine Teppichreinigungsmaschine). Mit einem Lärm, der an einer Hubschrauberlandung erinnert, geweckt zu werden ist verstörende Erfahrung. 2. Die Türdrücker an den Zimmern haben nicht richtig funktioniert (obwohl noch mit einem analogen Schluss mit Schlüssel ausgestattet). -Eines Tages bin ich zu meinem Zimmer zurückgekehrt und die Zimmertür stand offen! 3. Der Zimmerservice ist sehr bemüht alles richtig zu machen. Scheint aber nicht ausreichend geschult worden zu sein. Reinigung der Zimmer wird morgens durchgeführt. Alle Hand-, und Badetücher werden dann mitgenommen und erst am späten Nachmittag werden neue Tücher wieder aufs Zimmer gebracht.

I just would like to find what I ordered, so I got single room and bed but I ordered king size other thing I just got at the room one towel only the fridge doesn’t work

Makellos sauber, komforables Zimmer von der Hauptverkehrsstrasse abgewandt, nettes und hilfreiches Personal. Das Hotel ist aelter und nicht alles neu. Viele Gruppen.

Väldigt Smutsigt, högljutt. Långsaaam service. Dålig mat.

Full service upscale hotel, but aging and some of the rooms in need of maintenance and new beds. The location is on a busy road, and the soundproofing is nonexistent. The location also makes it difficult to walk to local restaurants.

Hotel Waz just ok, nothing special.

Booked a deluxe room for my wife and myself, got offered a standard room with twin beds. Reception could not get us the right room. Difficult to get much in terms of service. They seem overwhelmed. Took them over 30mn to deliver ice. The good thing is closeness to Regency Hotel where amenities clearly compensate for the lack in Grand Palace. Wifi is weak and TV is vintage 80s

The hotel was old style with one key provided between two people. Have not they heard of magnetic cards? The safe deposit box proved cumbersome in the assigned room which has necessitated room change. Carpet and drapes were dirty but beds and bathroom were clean. WIFI was unreliable and needed constant pin change.

チェックイン時、チェックアウト時とも若い世代のフロントマンは最悪 年配の方はあたりが良かった 隣の部屋が朝６時まで一晩中、大音量で音楽を流して騒いでいたが、何の対応もしてくれなかった。 外見はボロいが、中は改装されたのかすごくきれい アルコールも出ます

일단 렌트카로 거기 찾아가기가 정말 힘들더라구요... grand palace hotel 이라고 하기보다는 regency 호텔을 찍고 찾아가는게 더 수월하더군요... 간판 찾기도 하늘의 별따기고.. 아침 조식은 정말 충격 그자체였음.. 호텔 조식이라고 하기에는 너무 수준이 떨어져서 이런 호텔을 10만원대에서 잠을 잔다는건 낭비임. 직원들도 수준이 약간 떨어졌음. 조식때 내 테이블에는 담배재가 그대로 남아있더군요 담에는 절대 여기 안갈 예정입니다.

I enjoyed my stay very much. The hotel is not new but it was very well-maintained and I was comfortable in my room. The front desk staff spoke very good English and were able to direct me easily to the places I wanted to go. I went to the spa in the ajoining hotel where I received one of the best deep tissue massages ever courtesy of Pamela. Overall, my stay at Grand Palace was very good.

The hotel location is very good, security is excellent, staff were outstanding with the exception of the beauty salon vendor...terrible person and dilapidated facility!! Breakfast and dinning: food is fairly good, staff were wonderful but the place has dirty, old, stained and unhealthy furniture items. Reception staff were great. WiFi was available but access code were changed on daily basis!!!

الفندق اجمالا مقبول . موظف الاستقبال عند دخول الفندق اول مرة كان فظا قليلا.