Great location, food, amenities, and incredibly helpful staff.

Staff were very friendly.

Sadly I was overnight in Harare for one night. I spent more time at the pool bar than my room. 😅 It was a beautiful and tranquil sitting at the pool side.

didn't use

I would say the hotel is overpriced for what you get. The rooms are outdated, they should have been renovated for 10-15 years ago. They are doing a renovation of one part of the building, and it will probably be nice. But in this condition the rooms are now, it’s not worth it at all. The pool area is nice, so is the lobby.

Everything was great. Staff was very friendly and restaurant and coffee/dessert shop was good. What I would expect from a Hyatt hotel.

good

I would just book this hotel for the restaurant alone. It is amazing. Great chefs. The room was really comfortable, we slept so well. The staff are so kind, and helpful. Beautiful clean swimming pool. Great value for money compared to other Hyatts.

Room was very old and neglected, staff were not very helpful requested to speak to your manager three times and then never showed up as I had a problem in the kitchen restaurant overall very overpriced for poor standard

The staff, lobby, gym, and restaurant are all really nice, but the rooms are very dated and the carpets need a good Hoover.

The service was wanting!!! I wasn’t attended with ease

Toilet leaked on the first day but was addressed quickly. Excellent service and food. Kind attentive staff. Thank you.

Everything was perfect and staff were so helpful and friendly .I will be coming definitely come back .

Hyatt Regency Hotel is one of the best hotel in Harare you could stay in. Their service is exquisite, the staff are so friendly and very professional, they greet you with a smile & i quick to respond any issues that arise. I stayed in one of their suite and every 2 days they would bring me fresh fruits, making sure my water is topped up in the fridge & that my room is clean always. Their food is amazing, I wasn’t very keen on the breakfast but food its self is 👌. I would definitely book again & again The only down thing with this hotel is their royal & presidential suite is over prized.

It’s was ok

My name is Tinotenda I had a reservation from the 13th of April to the 19th this was the best time of my life everything was just amazing and esthetic I felt like a new person when I was staying at Hyatt Regency thank you so much guys and I can’t complain everything was perfect and everything was nice and polite . This is the best Hotel in town if you are looking for the words Fancy and esthetic

Staff ave very helpful and polite.

Amazing staff members.

Very clean, friendly staff and beautiful hotel.

A spa service was included and we were told we could not get our services due to Dignataries being there. Our room had mold in the shower and I had to clean the room when we first got there.