Rating & Review Keseluruhan Novotel Abidjan Plateau

Clean and quiet accommodations

I fell ill during my stay and I was taken to the hotel infirmary to meet their friendly doctor, I received a prescription and one of the hotel staff went out, got it and brought it to my room. I was checked on regularly up to my departure. Thankful for the extra support.

Nice & clean rooms with excellent views. Very good breakfast and staff service. Good Gym facilities and a nice pool. Highly Recommended.

Its was OK but for sure there is. a lot of room to improve

Guter Fitnessraum, Schwimmbad in dem man wirklich gut Längen schimmen kann. Sehr gute allgemeine, freundliche, legere Atmosphäre, kein Snobismus, wie oft in Hotels mit 4-5 Sternen.

O hotel está em uma boa localização. Os funcionários foram amáveis, e o café da manhã, apesar de caro, era delicioso e bem servido. Única reclamação é que não repuseram o café e a água no quarto. A piscina também parecia um pouco verde e suja.

Wonderful staff and a very nice bar. Had a great stay.

Good hotel I’m the Plateu area of Abidjan. Excelent option to see the New Year Eve fireworks of Abidjan

Room service was terrible

Réservation faite pour deux personnes et pour lit mais un seule lit disponible Comment faire ?!

Overall its an average hotel

USed as a base for work locally. Rooms comfortable and staff excellent

Lors d'un séjour dans un hôtel de cette renommée et à ce prix, on s'attend à une prestation de très bonne qualité. Dans le cas du Novitel Plateau Abidjan, je remarque la vetustée de certains équipements, comme la piscine par exemple, et surtout gros point noir, aucune pression d'eau dans la douche. Après une journée de travail, c'est pour moi le plus grand élément de confort, et j'ai été très déçu sur ce point. Par ailleurs, excellent service et grande attention de tout le personnel, très agréable.

Very outstanding

No so good experience. Poor service from housekeeping and reception. For the price of the hotel, at least the food and fruits should be fresh.

good location, nice food options.

Quiet , beautiful place but the staff has to be more courteous and professional

I have never kept a review on any site and this will be my first. I have stayed at Novotel like 3 times now and this time he staff were rather absent minded. from I have 2 bookings please do not allow my room lapse and the staff did not do it . The keys lapsed and came in from the bank and the key lapsed and it took the intervention of 2 laptops to open the room -Mind you I had to go back to the bank and missed the appointment a I could not pick the document quickly. Also the TV went out so many times and it took me going to the service desk twice to remind them each time. Requested to speak to a Manager one night there was no Manager , no Supervisor and the next day dropped my number for a manager to call. Guess what No Manager called. I just realised that the service was tacky. and I spent 10days going through this. I really was not happy and not sure next time around I will be staying at Novotel Plateau in Abidjan.

Good place with an awesome river front view, helpful staff especially Kwaoku. I

Nice hotel . Nice bar and restaurant area. Service at reception is slow so don’t leave checkout for the last minute . Most of the staff are generally pleasant. No decent restaurants within walking distance so you have to grab a taxi or eat at the hotel . Lovely views if you have river facing .