Lovely hotel. Great room, location, staff and amenities.

The hotel facilities, food and its staff were great! It would be a solid 5 stars for me except my stay for vacation and relaxation was met daily by 9 hours of a hammer doing some kind of construction up me. There was no sleeping in or coming back to the room during the day to relax and take a nap. Very frustrating. I ended up checking out a day early.

J’ai beaucoup apprécié l’accueil à la réception et leur souplesse d’esprit. Mon offert un late Check out sans aucun supplément :) La chambre était plus que parfaite:) No se puede pedir más !

Limpeza excelente, localizacao e tranquilidade

Excelente!

The staff and property are second to none!

Very nice and relaxing. The staff are very friendly and helpful. Very easy.

The pool was closed and they overcharged me for laundry. Be an earful they charge per piece of clothing! Ended up paying $130 for laundry !!!

Excellent hotel. Nice pool and sauna and small gym - excellent for Bolivia. Friendly staff and decent breakfast. Only gripe is the coffee machine outside the breakfast restaurant: it isn’t free. This is my second stay there in 2 weeks and they had no indication of that the first time. I saw the second time they put a sign saying it was 20bol.. they only charged me 15bol the week prior.. minor detail.. My go to hotel when I arrive in Santa Cruz.

Hotel está muito confortável, oferece uma excelente localização, segurança, internet rápida, sauna, academia, piscina e restaurante no local. Café da manhã bem completo.

I love the pool and garden area and ALL of the staff are so friendly and helpful

Well located and friendly staff. Nice pool and dry and steam sauna.. will return

The Cortez Hotel was an amazing experience. Thanks!

Excellent hotel. Disappointed that there was no notice that the pool was being fixed. They offered free entry to a water park instead but we didn’t have time to use it. Just really wanted the pool. But otherwise faultless. Amazing breakfast included. Clean and comfortable. Beautiful gardens to enjoy. Great location.

Beautiful and the staff was incrediblly efficient and kind.

Second Time, and thé star was very good!

I appreciated that they allowed us to enterró the room before normal hours.It’s was very Nice!

Excellent séjour avec la piscine appréciable.

I have stayed at many hotels in Santa Cruz during 20 years of traveling in Bolivia. This is the one I keep returning to. Top notch from start to finish, and highly recommended.

Great service!