Rating & Review Keseluruhan Hilton Addis Ababa

I have been traveling to Ethiopia the last 15 years and every time I stayed at the Hilton The most secured , friendly staff and excellent staff I will strongly recommend them with no hesitation.

The best service people there were excellent, very attentive very polite. Food was great. The showers were superb. The beds were very comfortable all the way around excellent

It's a great hotel, underrated, very classy.

Super Gartenanlage & Pool. Service sehr nett.

Nice old hotel... However for the price specially in Addis you expect the hot water should run without interruptions.

Hotwater went out a couple of times. Bedroom furniture is old and in disrepair. The staff is very friendly and helpfull.

Arrived to find the room that we had reserved wasn't ready or had been given to someone else it wasn't clear. We were told our new room would have a view of the pool - it did not we looked onto a building site. Then our door wouldn't open and it took 90 minutes to fix. We were given a bowl of fruit and a bottle of Ethiopian wine as an apology.

We enjoyed our one-night stay at Hilton. However, when we came back from dinner, the hot water had surprisingly been running by full force and the bathroom totally flooded. Luckily we came in time before the whole room was full of water. A mechanic fixed the sink, but it took time before someone came to removethe water. However, after a couple of hours they provided us with a new room and late check out as compensation. That was great! The breakfast was very good, as the bowls in the restaurant.

The grounds are beautiful but i didn't like the fact that the rooms are old and dated and the bathrooms were just nasty. I had to upgrade to the duplex and even that had problems

During our recent stay at the Hilton, we had an exceptional experience. The hotel's service, amenities, and overall atmosphere truly reflected the prestigious reputation that comes with its name. We were happy with every aspect of our stay.

Always an excellent stay at this hotel. Staff are always so helpful and efficient, rooms are clean and nice and always vegan options on all menus.

The staff was incredible! They were super nice, attentive, and knowledgeable. The bedding, towels, and hotel location were also excellent. There are many amenities, but they were a bit dated and could be cleaner. Would highly recommend avoiding the food at the hotel.

Mycket lyckad, speciellt med en livlig 1 1/2 åring i ett barnvänligt land och i ett barnvänligt Hotel.

Enkel de lobby/bar hebben een upgrade gehad. Kamer was zeer verouderd met een balkondeur die niet goed sloot en een badkamer waar overal vlekken zaten, zeer verouderd bad/douche. Mijn inziens een overpriced hotel dat de kwaliteit niet levert. Personeel was grotendeels vriendelijk. Echter meermaals gehad dat er na schoonmaken geen handdoekken aanwezig waren. De 24/7 roomservice neemt na 24:00 niet op. Zwembad was groot en schoon. Fijne handdoekenserive. Overall zou ik het niet aanraden.

I reported getting ill after eating at the restaurant and the Front Desk almost made fun of it. I felt very offended by their poor attitude.

Food options are severely limited and executed poorly. From room service to the pool restaurant, or the buffet, the food quality is low and the hygiene very questionable.

Hygiene levels at the restaurants are poor. I got severally ill after eating at their buffet restaurant. I reported it to management but they totally ignored me.

The hotel is not kept well and it is rather dirty. The hygiene levels at the two restaurants is simply not good. Food choices are extremely limited and poorly executed.

After staying at this hotel for eight weeks uninterruptedly, on check out day, the front office summons me to vacate the room at 12 noon. They did not even have the minimum courtesy to let me and my daughter check out at 2pm. I am flabbergasted my their lack of hospitality and rudeness. I do not recommend. Beware.

The rooms need renovation. Bring them to today’s standard. Poor choices for dinning