I was shocked by the state of this hotel. The room cleanliness was lacking (stained towels, dirty bath mats), and service was non-existent—requests for basic items like tissues were ignored.
The outdoor facilities are in even worse shape. The kayak area looked abandoned; there was no staff, unusable boats were cluttering the water away from the platform, and the canal water was filthy and rotting. The entire property feels old and poorly managed.