Rating & Review Keseluruhan Solutel

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Excellent service. Large, comfortable rooms (I asked them to change rooms because of noisy neighbours, and they did so and everything to help). My second stay at solutel, and I'll stay there again. I recommend Solutel without hesitation. It is not cheap, but the quality is well worth it.

Great convenient location nice room

everything was amazing. friendly and helpful concierge, room is huge, clean and comfortable, location good as well - about 20min walk to central square

Service was great and we enjoyed the sauna several times, however hotel condition & cleanliness could be improved. The first room we got (41) had a strange plastic carpet smell to which my mom was allergic. In the second one (36) the bathroom started smelling like sewage after 1 night. The staff were very quick in resolving all these issues but the sewage smell was still there (tho bearable) the rest if our 1-week stay. Other rooms offered to us had smelly carpets so we decided to tolerate the sewage smell since it was only in the bathroom and we didn’t smell it when the bathroom door was closed. Also while our towels were changed and the bathroom was cleaned quite well every day it seems they did not vacuum the floor in the actual room. The breakfast was ok.

The manager, reception and bar staff were helpful. The housekeeping needs to improve vacuuming, making up beds, checking doors before leaving rooms. Website photos do not give an accurate representation of the interior. Solutel Hotel is overpriced.

It was pleasant experience!

Outstanding on every level

very good hotel and position in the centre of BIshkek. The room is very clean and very large. the service is very good and receptionist is gentle. i stayed two nights. i suggest this location in Bishkek

My first stay at Solutel was so good that I went back for another three nights at the end of my Kyrgyzstan tour! The hotel is tucked away on a lovely & very quiet dead end street so I slept really soundly. But it is in easy walking to the sites and museums. And to a lovely tree-lined boulevard that was so pleasant to stroll after dinner each night to see families out playing with their children - and to nab a "best ever raspberry sorbet" from a food truck that is on the left as you head toward Ala Too square! Breakfast was great with lots of variety and healthy options. But what made both of my stays so exceptional was how incredibly helpful and polite every single staff member was. As a solo female traveler on my first trip to Kyrgyzstan, I found that really reassuring. They helped with cabs, getting my rapid PCR test (fyi- they have a partnership with the Bonetsky lab so is only cost me about $15), where to buy sea buckthorn berries, ideas for must see spots on my next trip, etc! They delivered exceptional customer service and all with lovely smiles.

This is one of the best hotels in the world. Exceptional service, very good and spacious rooms, everything is up to the highest standards. Very satisfied with my stay. My colleagues and myself have stayed at Solutel many times, and keep coming back every time we visit Bishkek. Breakfast is also very good. Highly recommend!

Nice hospitality. Every staff is kind. Good location. The facility you can get PCR test is close to this place. Unfortunately, the machine in gym is not maintained well.

Отличное расположение, хороший, комфортный номер, вкусный завтрак с элементами национальной кухни

The hotel is very nice, comfortable and clean. I had a very pleasant stay.

I stayed at Solutel on my colleague’s recommendation. It seemed like a small hotel but I liked it because it was always quiet.The room was clean and spacious, breakfast was great, and staff were always friendly and helpful. The only negative was that there was no grocery store or supermarket nearby and it had limited dining options around. Having said that the hotel meals were good so I didn’t really have to go out.

部屋が清潔で広かったので、ゆっくりできました。

Wonderful stay.But onky thing I was surprised was that the shampoo and conctioner were so solid for using.

Like - accessibility .............................

Oui ---—-----------------------------------------------