Very efficient and warm welcome and very attentive staff. The room and breakfast were excellent. Sadly, the restaurant service on three evenings was terrible. I hosted a graduation dinner on 26th Feb. and my guests had to wait 2 hours (YES, 2 hours) for the starters to arrive. Then the main courses arrived one by one, not all together, and ladies were served last. How is this from a hotel claiming to be at the forefront of hospitality and even running a hospitality school.

Room was excellent, gardens and pool delightful, staff helpful and friendly.

Hvis restauranten havde været bedre havde vi givet 5 stjerner. Maden var meget gennemsnitlig og ind i mellem blev varm mad serveret kold. En aften gik der 10 minutter inden vi havde fået begge hovedretter leveret. Min hustru fik sin hovedret og jeg måtte vente 10 minutter ekstra på min. Det samme skete et par dage senere hvor de fleste var færdig deres frokost inden andre havde fået.

Friendly and helpful staff. Great breakfasts. Good gym facilities.

Great staff and location. They picked us up at the airport, despite numerous flight delays. Breakfast buffet was fantastic!

I would have given a perfect score if it was not for a small glitch , I was waken up by some guests discussing accross my door at 1 am , while this is to be on the guest one has to admit the room is rather easily disturbed by external noise which makes it a bit of an issue when you need some very needy rest after a long week

Fun

"The breakfast was not great. It would be much better if the menu were more varied, as having the same breakfast every day becomes repetitive. Introducing new items or rotating options regularly would make the experience more enjoyable."

Yo, staff was awesome.

Would stay here again everyb9dy so friendly

great location, spacious room, nice "vibe" and overall very good value for money.

A lovely oasis within the craziness of Kampala. Excellent service and beautiful rooms. Very good restaurants!

Great place to stay in Kampala

Wonderful place to stay with excellent staff and very nice restaurant. I lovely oasis in the middle of bustling Kampala

As always, a relaxed freindly welcome and a peaceful haven in Kampala close to all the central offices.

Very nice location in the city center and the property was very well kept up. The rooms are excellent.

A very nice hotel that offers good value for money. This hotel is located near the city centre. The staff very courteous, friendly and obliging. The food excellent. The rooms modern, very clean and well presented. The only negative is that the sheets, though clean were stained. I will definitely stay here again.

The staff are the greatest asset, very friendly, helpful and caring. The hotel also responds promptly to requests and feedback. They could do better with environmental concerns such as waste and water by not automatically washing towels every day and taking soap that is still usable.

Good not great. All very acceptable but the kind of property that you wouldn't care if you never saw it again. The upper end of average throughout except for the lack of parking which is shameful.

This hotel has definitely a soul. It has a nice garden and swimming pool area , but it is extremely noisy , nearly every night with music , songs and people laughing and shouting , which is nice , but should be hold away from the rooms area .This noise till sometimes 2 am and more !! The other bad point is the very poor quality of the beds . When talking about over 100€ per night , we expect a good quality bed. It is a pity because it has a true charm .