Rating & Review Keseluruhan Mövenpick Hotel Windhoek

Staff character, safe place and good parking

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Very comfortable rooms in a stylish complex set in a secure compound. There is a dining courtyard beside the adjacent Mercure Hotel which is a pleasant place to sit and relax. The hotel is a little inconveniently located, though, and you'd need a car or to take taxis to get into the city centre. Also, be aware that it is not beside the main international airport, but next to a domestic terminal catering to Cessnas and the like. This error didn't affect me, as I had a vehicle, but if you are relying on walking to the international airport in the morning, you'll have a problem as it's 37 kilometres away. Also, don't order the Caesar Salad - the chef put so much dressing on the lettuce that it was a ghastly soggy mess. Overall, highly recommended.

Nothing to complain

Nice hotel located close to the EROS airport, and not so far from city. Friendly staff, and good service. The hotel rooms are nice with good space, but they need some upgrade.

The Safari Hotel is a beautiful property. The staff are kind and attentive. The breakfast and food at the restaurant is great. The swimming pool and garden area are very relaxing. I would strongly recommend a stay at the Safari Hotel for tourism, business travel or to host conferences. Miguel Artacho, Country Manager Namibia, Energy Capital & Power

Staff are very friendly and helpful. They were willing to assist with various requests.

Le spa est loué à une personne qui n'est pas intéressée? Elle n'a pas voulu venir à l'hotel pour mettre en marche le sauna; la personne qui était là pour couvrir son absence ne savait pas comment le faire marcher. Le sauna ne fonctionait pas, et j'ai du vérifier plusieurs fois si elle était venue (Karen est son prénom), pour enfin pouvoir en profiter; je voulais avoir un massage de dos le samedi matin: il n'y avait personne; je lui ai envoyé un texto sans réponses!!!

Built in 1966, this is old style class. The rooms are well appointed, the restaurant excellent. There’s a wonderful pool, an excellent gym for both the newbie and veteran iron pumper. There is also a spa.

Good locarion and friendly and helpful staff

OUR ARRIVAL WAS STRESSFUL. WE WERE OFFERED 2 THREE QUARTER BEDS WHILE WE PAID FOR 2 DOUBLE BEDS AND HAD TO WAIT FOR SOME TIME TO HAVE OUR SITUATION SOLVED. WE HAD TO ASK TO TALK TO THE SUPERVISOR, WHO LATER HAS TO CALL IN THE MANAGER. WE ALSO HAD TO CALL EXPEDIA TO EXPLAIN THE SITUATION. AT THE END THE MANAGER WAS VERY HELPFULL, SHE OFFERED US WATER AND HAD 2 DOUBLE BEDS ARRANGED.THE FOOD WAS NOT EXCELLENT BUT BETTER, I ORDERED KAPANA STYLE MEAL WHICH WAS SUPPOSED TO COME WITH BOEREWORS BUT IT CAME WITH 2 LAMP CHOPS INSTEAD BECAUSE THEY HAD NO WORS IN STOCK(TOO BAD LAMP IS MY LEAST FAVOURITE MEAT) THE BEDS WERE COMFY BUT THE TOWELS WERE TOO HARD, THE FREEDGE IN THE ROOM WAS TOO NOISY, WE HAD TO SWITCH IT OFF BUT THIS MADE IT EVEN WORSE BECAUSE THE MELTED ICE KEPT ON DRIPPING AND MAKING A VERY UNPLEASENT NOISY THROUGHOUT THE NIGHT. THE PLACE IS TIDY, FREANDLY STAFFS AND NICE VIEW.

Clean, good location. Lovely pool area. Good breakfast

Very kind staff. The pool needs to be heated in the winter. The rooms are very cold in the winter. In all the rooms are kept clean to an extent.

Super hotel, mooie kamers met alle voorzieningen. Vriendelijk en behulpzaam personeel. Leuk restaurant met top buffet. Tevens zeer geschikt als AirPort hotel.

A pleasant hotel with friendly staff and good facilities.

we stayed here for 1 night on 2 occasions. The breakfast was very good, and the restaurant prices very reasonable. The TV channels were very poor, and the wi-fi reception varies in the rooms,but otherwise we were very satisfied with our 2 stays.

Ett stort hotell i utkanten av Windhoek. Stort rum och bekväma sängar. Rent och snyggt. Bra restaurang och bra frukost. Bra spa. Kvot på internet men går fritt att fylla på. Lite omständigt.

Stayed one night after overnight flight from Europe. Whilst there was a mix up over our booking it was soon sorted out by the reception staff. Large bedroom, clean and comfortable.

Rooms were good but services of hotel staff need improvement

Hotel is quite comfortable but dated. Very loud party going on next door, could not sleep, only ended way past midnight.