It was not as advertised old

Hotel looks very well kept, but the gym equipment should be refreshed to make the hotel even better.

Great

The staff was excellent made me feel like I was home

Rooms were cleaned daily and the staff very friendly I would recommend if you travel to owerri to stay here

I paid for breakfast for 2 via hotels.com but only one was giving by protea because of hotels.com notification on booked service to protea allegedly. Sort out the mess

Grazie

On Expedia it was advertised as a poolside view room and breakfast for 2. They initially did not give me a poolside room but changed it when I showed them the Expedia booking. Now they refused the breakfast for 2 and said that when I booked that I should have selected/stated it was 2 occupants so it was going to be only one breakfast. They front desk staff do not understand or know about the Expedia adverts.

Great location.

Great staff and clean environment

Security is always important to my husband when I come to Nigeria. This property exceeded our expectations. The food, service and staff were amazing. Will stay here again!

Average

Average

Average

The staff was rude.

Great food, experience and outstanding customer service

Check in process is laborious, and time consuming. Front desk staff are not attentive and need additional training.

Check in was laborious, time wasting and two hours later than advertised check in time. Service was average. Hotel.com, and local hotels reservation information did not sync either due to intentional deliberate action, or outright careless. I highly suspect the former and not the later. Service and experience witnessed was not typical of my experience at Protea.

The staffs, environment, calmness and food

Katastrophe - zero support from the desk