Always a great stay here! We love this hotel, the staff, the location, and the restaurant!

Beautiful Beach!!

Room was great, service excellent. Nice layout. Nadine at the front desk was excellent!

Great property - great staff!

Bestes Hotel mit dem schönsten Stran

Our 3rd stay at Charela Inn was so relaxing. We will definitely be back as we prefer this low key boutique hotel over the loud busy all inclusive resorts.

Overall after seeing such great videos and history about this property it did not meet my expectations at all. The front of house manager did acknowledge my concerns during the trip which I am grateful for however even the upgraded room that I was given had a urine soiled bed, broken iron and broken toilet roll holder and in need of a general upgrade revamp. I was not wowed by the menu options and even received a plate of food that had sauce smeared all over the base. I can see why it would be highly rated for some as i did witness staff give good care to some travellers and there were some pleasant staff onsite. I picked this hotel as I wanted an authentic experience of Jamaica, often not given in the resorts but for me it was very regrettable. I could not even get fresh mint or lime for tea in the restaurant when feeling unwell.

The staff os what makes this little charming place amazing. They are friendly and attentive. I'll be back for sure.

Lovely small in. On the beach. Hreat staff

It's a lovely little gem of a hotel, not really 4*, basic amenities and limited food and beverage options. Same overpriced 'French??' restaurant menu for 2 weeks was bad, set a la carte at US$50pp every night terrible value.US$6 local Jamaican brand beer/stubby bottle too was crazy! Across the road,in the supermarket only $2!!! Staff friendly and very helpful, Nadine and Carolyn especially and a great trainee girl who printed off our return boarding passes!!! ✅ Overall nice place to relax, beautiful gardens, little pool and on the best beach in Jamaica for a fraction of the big name hotels,great USP!!! BAD : NO BLACKOUT CURTAINS!! This is what alarm clocks are made for!!! PLEASE ADD THEM !!!

Beautiful property, with outstanding

Nice property. Friendly staff. Did not spend enough time there to make a comprehensive review.

Best beach in Negril!!

Absolutely wonderful hotel. Grounds are beautiful and the best shade on 7 mile beach. Our 2nd stay and we were not disappointed.

Loved our room and the beach was amazing. The staff were also very friendly

This property grows on you because of the peaceful environment, the welcoming staff and friendly service. Our #1 choice in Negril!

Very nice hotel.

Staff was very warm, friendly and accommodating. The restaurant food was delicious and the owners stopped by and introduced themselves. Fantastic view of the beach from our canopy bed. This will be my go-to when I return to Negril!

Palm treed Beachfront with beautiful Aqua Water & White sugar like sand Delightfully clean & warm Bathing Lovely Patio dining. Friendly & helpful Staff

We were upgraded to a junior suite oceanfront for five days