Staff are friendly and helpful. Breakfast is nice and the hotel felt safe and secure. It's obvious the hotel is in need of some repair. Fixtures are old and scrapped. We had no hot water and the wifi never connected.

Excellent Service, I got a later check out. Room was clean and comfortable. Breakfast was tasty and will stay there in the future. This was my first stay, and not my last

Staff were excellent as always. Breakfast atmosphere and outlay start the day right.

The room and the service was wonderful

Clean room, nice staff, quick check in

Friendly staff room was nice close to the Savannah free parking

Front desk night manager was to the point , no very friendly or informative. Didn’t mention pool opening times , breakfast venue or times etc. I’m paying for the entire package and good service. I did not get that from him. That was disappointing!

Room was clean and very well kept. At almost every single interaction, staff was very courteous.

Efficient and friendly staff at check in. Brain Corbee was very helpful and welcoming with a smile. Room was good size and clean with adeqate amenities. The only draw back, i was not able to get local channels on TV. The cleaning staff was very honest: my wife forgot her wedding rings in the room, the rings were turned in to management. We were notified by the hotel management when we got home. Thanks again!

Friendly staff

Staff was excellent. good amenities.

I would like to thank everyone at Kapok. I have a very good experience, the cleaning service was remarkably. The breakfast option was to die for, I am not a morning person but I made sure I was up for my breakfast. Front desk staff was amazing, the restaurant dinner was magnificent 10/10

Súper bien

Yws

Clean room, decor and ambiance, staff, facilities/amenities, restaurants

Clean room

si

This was our second time in 3 weeks staying at the Kapok hotel. You only come back for a second time if you really love a hotel. So many good things to say. The hotel was beautiful and clean. The area was super walkable - with so many great shops, attractions and restaurants nearby. The staff were awesome - from the sweet people at the front desk to the wonderful breakfast staff. The hotel's two restaurants were so, so good. The pool and other amenities were amazing. Oh and I loved that I could do a massive load of laundry - wash and dry for TT$50. And best of all - the price was very reasonable for all that we got. Thank you to everyone at the Kapok hotel. We will be back for sure!

Very polite staff and service was excellent

The staff were all very pleasant, friendly, and respectful. They provided swift service when needed. The breakfast buffet was our favorite in the mornings. We have visited twice and will visit again