Excelent proprety amazing staff

We had a cottage and the view from the balcony was amazing.

Min hustru og jeg har boet på dette hotel en enkelt nat og kan med sikkerhed sige at vi aldrig vender tilbage. Hotellet er nedslidt og trænger til en større renovering. Derudover føles alt fra reception, restaurant, møbler, liggestole, pool til værelser beskidt. I sengen på vores værelse fandt vi flere hår fra formodede tidligere gæster, mens der var smurt noget der lignede snot ind i den ene sengelampe. Væggene var snavsede og interiøret meget slidt. Aircondition og køleskab larmede så meget at det var svært at sove. Vi havde generelt svært ved at sove, da sengen ikke føltes ren. Buffeten i restauranten var ikke specielt indbydende. Første gang vi besøgte den blev vi mødt af en kok, som havde det mest snavsede forklæde på jeg nogensinde har set. Toiletterne i restauranten var ulækre og snavsede. Selvom vi havde betalt for helpension valgte vi at droppe aftensmaden og tog i stedet på en asiatisk restaurant på stedet. Denne lavede til gengæld super lækker mad. Til morgenmaden blev der skænket kaffe fra kander, som lignede at de ikke var blevet vasket det sidste års tid. Maden så umiddelbart fin ud, men det faktum at fluer fik lov til at underholde sig i buffeten gjorde at vi fuldstændig mistede appetitten. Personalet på stedet er generelt super venlige og gør hvad de kan for at give en en god oplevelse. Men stedet trænger virkelig til store forbedringer og det må være ejernes ansvar! At kalde hotellet et luksushotel er en direkte joke.

The hotel was beautiful, our cottage overlooking the sea just perfect and the staff were incredibly friendly and helpful. Agnes, the manager was especially kind and supportive when our bag was temporarily lost at the airport. She was equanimity personified, and utterly professional as she helped us navigate a path to the bag's retrieval. A wonderful ambassador for the hotel. Thank you Agnes.

I likeked all the boxes checked.

Stayed in a Villa - roomy, clean, with a private wading pool. All indigenous trees and vegetation around the Villa. The kids loved the mischievous monkeys who came around the property. Housekeeping staff arrived unannounced first day we were there. We would have preferred a call from the reception desk before they came to our Villa.

We stayed at one of the Villas and it was excellent! We had a marvelous time.

Its an ok 2 night stay very average, our stay included half board, the cold food had flies over it and the water for the evening meal was charged, we feel a bottle of water for the evening meal should be F.O.C. The sea view was very nice from the apartment window. But over all was just an ok stay, but will not be returning.

The stay was good, and we had an amazing stay at the beach, dinner, ambient atmosphere, clean rooms and very elaborate designs and places to eat and drink at convenience and at reasonable prices if not on full board .

Very well maintained property with excellent upkeep and facilities.

I had a very nice stay. The room was clean and comfortable with a nice balcony. Being right in the beach was wonderful. There were a lot of food options at the buffet and very thing was very tasty. I had a great time with the Marcos bar staff, especially John, Jumo, and Abigail. My only complaints are that the safe in my room didn’t work and the resort did nothing to recognize my birthday. I also wasn’t allowed to book a reservation at one of the restaurants for my birthday because I wasn’t staying for 7 days. Other than that I had a great time.

The staff were very helpful and friendly

We enjoyed our stay here. The staff was friendly and the location was convenient and close to amenities. They arranged a private snorkelling tour from Wasini Island for a reasonable price when the Viator tour operators cancelled on us at the last minute. The breakfast buffet was massive and delicious. They had an impressive acrobatics display one night we were there.

This was a really nice place at a reasonable cost. Grounds are nice, facilities, restaurants and bars all good.

excellent property

The staff were very friendly and helpful the whole time. The rooms ,entertainment need to be updated.

Very lovely staff, The environment is very well maintained and green and peaceful. Food is also top notch with a wide variety to choose from. I recommend.

Great location on the south coast

I specifically stayed in the villas and it's a 10/10. The staff are welcoming and a wide variety of food to choose from.

Staff were fantastic, always friendly and very helpful. Our room was clean but some aspects were very tired and worn. Shower french doors didn’t work, toilet flush was hit and miss, sun loungers were broken.