We stayed in a 2-bedroom garden view villa. The grounds are very nice, yet the pool at the resort itself (not the ones at the beach club, which is a totally separate area) looked abandoned and not well-maintained. The villa was generally clean, but there was A LOT of wear and tear. There is nothing the resort's cleaning staff can do with the state of the villa; it needs a renovation. This is not a 4-star property for sure (though I am quite confident it was 5-7 years ago); now it gives a 2-3-star feel. Everything that can be scratched is scratched; everything will benefit from an extra coat of paint or two; windows and doors are either not working or working funny. As other reviewers mentioned, the AC works in bedrooms but not in bathrooms or the living area. This was an architectural decision that has pros and cons - you just need to be aware.

Everything was perfect. I just didn’t know we will have to cross street to get to the rest of the amenities and also pool and restaurant on the premises was closed.

Great location, excellent for families.

Close proximity to the beach was very nice and the restaurants that were available were good.

La villa estuvo muy bonita, tenía todo lo básico, nos gustó el club de playa, la atención fue muy buena, lo recomendaría

Rooms are so comfortable and the kitchen has everything you need. The staff are kind and helpful, and the kids are at the pool was perfect for our 3 year old.

The reception staff were nice and friendly.

Everything was perfect. Lovely place, great location.

Uma acomodação mais Airbnb do que hotelaria. Villas agradáveis mas esperava mais. Serviço muito difícil, check in confuso com mais de 1:30 de espera. Colchão e toalhas padrão econômico. Precisa atravessar a rua para acessar o beach club que é aberto ao público e hóspedes não tem nenhum privilégio ou prioridade. Não existe acesso a praia exclusivo. Pela nossa categoria de membro tínhamos alguns direitos que tivemos que “implorar” para receber. Serviço fraco. Escolheria outras opções em uma volta.

Staff was very friendly and always helpful. However, the villas only have Air Conditioning in the bedrooms. The rest of the villa is basically outside with only shutter type doors and walls letting the hot outside air blow through day and night. Also sound goes in and out as well. There is little privacy. Only one TV in the main room which means ALL OF YOUR NEIGHBORS will hear your TV too. I tried watching TV at 10 pm but neighbors called the management to complain about me! I had to slide the couch to within 5 feet of the TV so I could hear it and not disturb anyone outside my villa. Very frustrating! Then there's the ants. Everywhere. If you set down anything food related, ants will be in it within minutes. I had to store all food in the refrigerator to keep ants away. I will not stay here again.

Great service by Anissa, hector, Kevin and my housekeepers. A job well deserved by those who make it possible. Thanks once again. I’ll be back anytime but much more longer. Love it, love it, love it 100%

Tudo maravilhoso. Funcionários Héctor e Cindy muito gentis e prestativos

Acomodação confortável e funcional para famílias, são 2 quartos com sala e cozinha completa. Fiquei durante 1 semana com minha esposa, 2 filhos pequenos e minha mãe e o espaço nos atendeu super bem. Além disso, a limpeza ocorreu todos os dias e a equipe foi bastante atenciosa. O uso do beach club também foi bem tranquilo. Superou as expectativas.

The resort was beautiful & located in a great spot on the island. Villa was clean & equipped with everything we needed. *Kitchen had plates, utensils, cooking supplies & even tupperware. *Dishwasher was helpful to throw everything in at the end of the day & wake up to clean dishes. *Bedrooms are wonderfully air-conditioned and comfortable! *No issues w/ noisy neighbors & plenty of parking. *Description said '1 bathroom,' but the villa had 2 full bathrooms *Fresh towels provided daily, or you could indicate using your towels more than 1 day. *Pools were great! We spent most of our time at the beaches. Papagayo's beach was a little confusing to figure out b/c each beach section is right next to the other. Cabanas are $69/pp according to 1 person. Someone else said they paid $100 for a cabana...? The beach chairs are free and worked fine for us. *Papagayo's section is a little farther from the restaurants which was ok. It was quieter and away from the DJ and crowds by the other restaurants. *Pool towels can be exchanged at the reception or @ the towel hut at the beach. *Grocery store nearby helped with buying essentials and snacks. *We drank the water straight from the sink & had no issues. *No restaurant on the resort property but plenty w/in walking distance by the beach. *Wraparound porch was lovely to relax on each night *Warning, there are def bugs both flying & crawling around the villa. It did not bother us but just a heads up. Everyone was so friendly!!

Beautiful resort near Jan Thiel beach. Perfect location. Great restaurant, clean comfortable rooms and beds. Nice staff. We stayed in a villa and it was perfect for a family of 5.

Geweldige villa met heerlijke veranda. Op loopafstand van het strand. Heel aardig en vriendelijk personeel. Enige dat ons tegenviel is de meerprijs voor gedeeltelijk zeezicht, het uitzicht op zee was zo minimaal dat was het niet waard.

Great location

Property was nice, close to beach, cleaning staff and maintenance crew were great- kind , friendly and helpful. Since we had an ocean view villa we were close to the beach area and the music on Friday and Saturday late night kept us awake. Wish the rooms were sound proof.

We stay at Papagayo Beach Resort in a 4 bedroom villa and it exceed all of our expectations! The villa was spacious and set up perfectly! The staff were excellent and always helpful!

Amazing individual huts! We had a 3 bed. It was awesome!