Like other Fairmont properties, the Norfolk did not disappoint. Excellent service and a breakfast buffet that will blow your mind.
The staff are well trained and helpful. The hotel courtyard is beautifully manicured and serene.
Suggestions:
The room I was in could use a little updating, older TV with limited channels.
The equipment in the gym needs refreshing and a deep clean (the gym is still better than most hotels, but I've stayed at many Fairmont Hotels and this one is not up to Fairmont standards).
Read More
Anita
10,0
/10
Diulas 29 minggu lalu
Expedia Group verified review
Check in was easy. Staff was very friendly and answered all our questions. Rooms were clean and comfortable. Highly recommend.
Linda
Wisata Liburan Keluarga
10,0
/10
Diulas 29 minggu lalu
Expedia Group verified review
Breakfast great, hotel amenities, decor, staff, room, patio excellent.
Linda
Wisata
10,0
/10
Diulas 32 minggu lalu
Expedia Group verified review
Historical building, wonderful, friendly staff, quick services; excellent food, beautiful landscape, well appointed rooms.
Alexandre
10,0
/10
Diulas 33 minggu lalu
Expedia Group verified review
Parfait pour un court sejour
Daniel
10,0
/10
Diulas 34 minggu lalu
Expedia Group verified review
Nice hotel and very good level of service.
freddie
Teman dan Keluarga
10,0
/10
Diulas 38 minggu lalu
Hotels.com verified review
Fantastic
Phil
Teman dan Keluarga
10,0
/10
Diulas 40 minggu lalu
Hotels.com verified review
The hotel was really beautiful, with a dramatic lobby & manicured grounds! The staff couldn’t have been kinder & more helpful. Restaurants were very good, reasonable & offered lots of options!
Only complaint was spotty internet, which was very frustrating!
Lisa
10,0
/10
Diulas 41 minggu lalu
Hotels.com verified review
Superb service, lovely grounds, and very spacious and comfortable room!
Bjarne
Wisata dengan Pasangan
10,0
/10
Diulas 42 minggu lalu
Expedia Group verified review
Alt perfekt
Andrew
Wisata dengan Teman
6,0
/10
Diulas 42 minggu lalu
Expedia Group verified review
Very nice, secure and well presented hotel. Expensive, slow service, and a very inflated view of how good it is.
Mona
Wisata Liburan Keluarga
10,0
/10
Diulas 43 minggu lalu
Expedia Group verified review
This property is outstanding! From the moment you walk in off the busy street to the quiet of their lush gardens. They have excellent security and you feel very safe. The lobby and restaurants have been tastefully decorated. From George at the front desk, Sidney in the lobby and Margaret in the bar the service was outstanding! Very interesting hotel with a wonderful history easy to navigate the city from here. The staff make all the difference here.
Read More
Salim
Wisata dengan Anak
10,0
/10
Diulas 46 minggu lalu
Expedia Group verified review
Norfolk Fairmont is easily the classiest and most beautiful hotel we have stayed in. Everything including staff and service are unparalleled. Plus it's Nairobi's oldest hotel, where US President Roosevelt, British royalty, Ernest Hemingway and a score of other historical figures have stayed - and loved.
Jeffrey
Teman dan Keluarga
10,0
/10
Diulas 50 minggu lalu
Hotels.com verified review
We felt at home here. The staff was genuinely kind and attentive.