The property is lovely. However, most of the staff seemed to be put out if you asked for things, such as asking for coffee with your breakfast. The bartender lady at the main lobby bar, provided the slowest service I have ever seen. The laundry services is NOT same day - it was 2 days and they double charged. Piccolo's is not worth money, the food is meh at best and the wine is over priced and not included with the meal.