Shower didn’t have hot water. They Nickle and dime for everything (early/late checkout/roll away bed). The room away bed was horrible and not worth $15, check in took 20 mins and they messed out multiple reservations or our party.

Clean room, convenient parking, friendly staff

Nothing to say

Nice clean hotel, the evening food in restaurant was lovely. Breakfast was ok but limited options. All in all happy with the stay

Very nice hotel with wonderful amenities, clean rooms and comfortable beds.

Check in was a bit disappointed this time, the front desk was serious not friendly no smile. One of the bath towels in the was falling apart, ribbed all around the edges with threads dangling.

Good hotel liked the stay

We usually stay at this hotel. Out of the numerous times we have stayed here,

It’s cheap for a reason. Room was ok. No bedding was provided for the pull out couch bed even though we checked in with kids and said so. Towels are tiny and stained and scratchy. One ply toilet paper. Shower door doesn’t stay closed. Shampoo bottle was empty all 4 days despite requests for housekeeping. And to top it all off, they don’t have trained pool staff with the chemicals. Pool is open at 8am. We went around 10 and a man was dumping chlorine into hot tub and told us to wait 10 minutes. We did and it stung. My wife’s bathing top was bleached and my silver wedding ring looks like a railroad track now. Manager didn’t seem to care and assured me chlorine is only added overnight. Would not recommend staying here.

Great stay

Room was spacious & spotless, staff is friendly & courteous

Nice hotel

Professional friendly staff, very clean rooms and a great restaurant on site are a few reasons we’ve stayed here several times.

The airport shuttle does not run before 7:00 AM, so we had to pay out of pocket for transportation. And there was little or no hot water, so the showers were pretty cold. Probably won't ever stay there again.

We checked into a pet friendly room on the ground floor. Room was clean and the bed was comfortable. We had dinner in out room, and the food was excellent. The room had an outside door leading to our car that was parked 3 meters away. This caused the floor to be cold.... understandable as it was January. We will definitely stay here again if travelling with our dog.

Everything was spectacular, from the entrance way, to staff, the cayo bitro there is excellent.

Beautifully appointed hotel. From the pool to the restaurant to the gym, everything was well maintained. Highly recommend.

All good.

The bed was so uncomfortable, the blind in the window barely blocks the light, the pillows felt like plastic was starched so much. The hot tub was not even lukewarm. I definitely won’t be returning.

Very nice