Rating & Review Keseluruhan shell villa apartel resort

La struttura è composta da casette prefabbricate provviste di una cucina in comune e 3 stanze. Le stanze non sono isolate acusticamente e quindi si percepiscono tutti i rumori esterni e in special modo le convenzioni degli altri ospiti (maggiormente quando sono spiacevolmente maleducati). Nel periodo del nostro soggiorno il ristorante era in ristrutturazione e nella nostra camera si è scardinata la porta del bagno a causa della scarsa manutenzione. Nel complesso decisamente sconsigliato.

The hotel staffs are so nice and help us in so many ways. We really appreciate it. It is a hotel with good price and with 5 star service. Highly recommended

The staff are amazing here. Breakfast was great and they will schedule it around your plans for the day (i.e. diving, hiking, kayaking). The staff is always willing to bend over backwards to help accommodate your needs. The rooms are great and very clean. AC works amazing in the rooms. Shared living area with other 2 rooms in each house.

The staff were very kind, helpful, communicative and went above and beyond. The room was very clean, the pillows were soft and fluffy, and fitting with the name, the sink was a giant clam shell! The staff were happy to provide us will vegetarian breakfast, plenty of extra towels, helped coordinate with the laundry service a friend recommended, and on our last day when we were unable to find an available cab to drive us to Malakal, they drove us themselves so that we would not be late for our kayaking tour. I already recommended this place to a friend that will be staying there later this December.

Manager and staff were extremely accommodating

Hospitality was great, very welcoming and felt safe and secured within the area.

A wonderful stay, large room, comfortable beds, everything-included kitchen, living room, large living room inside bedoom, very fast internet, clean and great service with free airport pick-up and drop-off if staying 4 nights or longer, excellent breakfast delivered every morning to our room. Overall a perfect 10+ stay. The service is absolutely best-in-class and above and beyond. Thank You Thank You and Thank Youu

キッチンがあり良かった。また使いたいです。朝食はイマイチですが近くに新しい大きなスーパーがあり、食材を買って食べると飽きません。

I have been fortunate to travel to many countries and this experience was one of a kind. Importantly, the property itself is fine. It’s a bit dated and, as others have mentioned, about a mile out of the main strip in Koror. If you are an older traveler and hadn’t rented a car, this would be a limiting and probably disqualifying factor. That said, the service that Leo and his staff provided was absolutely top notch. Visiting Palau is not always straightforward. It isn’t as easy to book a tour, a car, etc as it is elsewhere. Leo helped with securing a car, offering suggestions on what to do and where to go, etc. That alone was invaluable to me! The staff provides a hot breakfast every morning around your schedule and is in the process of adding a restaurant later this year. If you don’t want to pay twice the money to stay downtown, this lovely place is definitely worth it!

Leo and his team provided excellent customer service and we were comfortable our entire stay. We recommend this place to anyone that wants to have the ability to be self sufficient or full service.

Great service! Property manager was very communicative and helped arrange local tours and transportation.

キッチン付きで冷蔵庫もあった点が特に気に入りました！ スタッフもフレンドリーで話しやすいし親身になってくれたので楽しい旅になりました。

ホテルのスタッフは、信じられないくらい親切でした。 街中から少し距離がありますが、ホテルのスタッフが街まで送迎をしてくれるため、不便さは感じませんでした。 朝食も美味しく、大満足です。 ありがとうございました！

very kind service

The rooms were wonderful. Great beds, gorgeous baths, and comfortable common areas. The main building with the restaurant and bar is still in the process of being refurbished from the Hurricane in 2021 but the staff adapted and delivers breakfast to the individual cabins. The WiFi was great but the cable TV is still under repair.

Lovely rooms and friendly and very helpfull staff

Stayed at Shell Villa for a week in NOV 2017. Appreciated having a kitchen, however, no microwave and the living/kitchen is shared with two other rooms. Three units in one villa! Be aware there may be other guests in your shared space. Nice sitting garden area outside the front door. The AC is turned off when your gone so the unit is always hot when you return. I think it uses more power to cool down the rooms upon return then to simply crank up the temp a bit to use less power. But the great staff made up for inconveniences. A huge thank you to Ms. Rose, Ms. Nelda, Ms. Jeralyn and security guard, Mr. Steve and others that go beyond to ensure your stay is a good one.