Everything was perfect and everyone helpful

Tivemos uma experiência excelente do início ao fim. O atendimento foi impecável, sempre cordial, atencioso e eficiente. O quarto era muito confortável, silencioso e extremamente limpo, proporcionando noites de descanso perfeitas. A estrutura é muito bem cuidada, os ambientes são agradáveis e a localização torna tudo ainda mais prático. O café da manhã é variado e de ótima qualidade. Sem dúvida, uma hospedagem que superou as expectativas. Recomendo com toda a confiança e certamente voltaremos

Rooms are 100 % All the Staff are very Kind and Helpful . Will fully recommend there to anyone

Staff was great’

Great experience. Would definitely return and stay again.

The hotel was closed to the mall and difference restaurants , safe to walk around ,staff very polite and friendly.

Excelente

Excelente todo

There’s only one elevator in the hotel. Location is good.

H

Very nice breakfast and the service was outstanding. Anything we needed the staff was quick to jump at what we needed. Lovely experience.

Me Cobraron cargos de impuestos 15% y me cobraron como media tarifa el late check out. Parecería que están interesados en cobrar todo y no dar un buen servicio.

La habitación estaba limpia y bien equipada.

Desayuno No estaba incluido con el pricio del quarto

Would be nice to have a refrigerator or at least access to an ice bucket and ice.

Continua capacitación al personal del hotel en servicio al cliente , cada día se aprende algo nuevo , debemos de estar en constante evolucion

This is my second stay at this hotel, and I am extremely satisfied with their service, the facilities, and the central location. Will definitely return here if visiting Quito again.

Nice rooms.

Great staff, very helpful warm greeting

buen personal, hotel bueno