The room that was given to us was nothing like what was advertised in the app. Room was VERY old, did nit even have enough outlets for phone chargers, I had to put my phone on charge in the bathroom. Reception staff could not even organise a taxi. Laundry were held at the reception until I had to go down and pay for it. Even thought my card details were at the reception and bond was in place. Staying in the hotel made my stay in Yerevan so unpleasant. Food and beverages were extremely expensive, $19 Australian dollar for 2 coffees.

There was a restaurant with extremely loud music late in the evening between the 2 and 3 floors, impossible to sleep. Impossible to set the temperature or tono0en windows as well. Too bad, because the staff and location were good.

One of the best hotels - and most helpful staffs - I have ever encountered. The location of the hotel is truly iconic!

Best

Main issue was mattress on bed one side sagging and so uneven. Some parts of room like tray of coffee old worn Bar staff were helpful and good service

Convenient, great location.

It’s probably not fair to rate the reception based on my feeling when we arrived at 2:00 am, jet lagged and tired. I am a Marriott Rewards member, and I felt my question over breakfast in the morning was a simple one that could be addressed immediately. The staff member politely told me that he would need to check with his supervisor in the morning. Even though the request was granted in the morning, my experience with the reception staff has been one of polite efficiency. We just came from a week in Doha at a different hotel chain where I felt the staff was delighted to see us every time. The warm fuzzies seem to be missing, but everything else has been wonderful.

Checking in was NOT pleasant, staff not helpful at all. Checking out was excellent, I thank you for the courtesy.

The hotel is in a lovely historic building. It feels very elegant and is well located with respect to local attractions.

Plumbing is horrible there is no water pressure coming out to the shower. Shower door was leaking water got all over the bathroom floor. We changed rooms because rooms have not been updated and look decades old. Carpet is old. Bath and soap products are cheap and horrible for the skin and smell bad. I had to go and buy hand soap and shower soap from nearby stores very inconvenient.

Localización espectacular, en un edificio emblemático de la Plaza de la República (antes Lenin). Asomarse a la terraza y te sientes como un dirigente soviético…

Best location in Yerevan! Loved everything about this property. Home away from home.

The rooms look shabby and a 5-star hotel at all. Food is delivered after hour+ The hair dryer is to be requested and the waiting time is 40+ minutes.

Wonderful location and the staff was amazing.

Service was absolutely amazing. Staff went above and beyond to help out.

All

The place is ama

Everything is nice only room needs to be remodeled change th carpet ty

Very nice place

Perfect