Rating & Review Keseluruhan Excellence Oyster Bay - Adults Only All Inclusive

Excellent

Clean, quiet, food was good. Need more nightly entertainment.

Such a great experience and view. It was very relaxing.

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Great Resort!!

Great service great food

Every bit of amazing! 10 out of 10…more of resort for relaxation and honeymoons..if you are looking to turn up…this is not the resort for you.

I wld give this property 9 stars if I could. The Ambiance, the restaurants, the beach, my pool room, an especially the staff were all perfect. I can't wait to return.

Things about the property that we liked: the beaches were beautiful and up-kept well by the staff (clearing any Sea grass daily). The “party scene” was 10am-6pm, and was quiet after 6. There were some free amenities like guided kayaking, guided biking, paddle boarding and scuba gear for diving that were nice to have available. The breakfast buffet was plentiful with options- probably the biggest selection we have seen from a buffet. The dining options were amazing (with that said they did not execute the food as well as expected so would still rate the food 3/5 with 30% of the food being really good and 70% of it not as good as expected.) Some things we didn’t like: if you expect that you’ve paid for all inclusive and don’t want to tip - you get treated a bit different from some of the staff. Our first night as lobster house we were seated and ignored for 45 min until we said something. A few staff members felt like they were double checking our name and room number consistently through the week. Not telling us why so we were left to feel like we were doing something wrong. The tub in the room very clearly hasn’t been used (or professionally cleaned) in a long time as rust came out of the pipes. Also lack of info on Expedia and as well at the resort. Staff gave us wrong info about restaurants and amenities only for us to be rudely corrected by different staff when we mentioned what we were originally told.

Amazing stay at the Excellence Resort. Everyone is very attentive and nice. Felt like we were Kings and Queens for the week. Good food. one thing that was a bummer there were no straws and the desserts were not that great. but other than that food was great and service was even better

Everything about this hotel was excellent! The property, the room, the food, the service—all 10/10. If I had to do it all again, I’d do it exactly the same. This was my first time visiting

The property and the staff were great. The rooms need significant upgraded. For the price that you are paying to stay at a high end resort, the furniture within the rooms need to be of better quality. The room overall was clean, quiet, and nice.

Beautiful place. Is definitely a couples retreat, very relaxing and nice. Martin & CJ, Kishmar Bartender made our stay amazing and fun.

Absolutely amazing

This property is amazing! We’ve stayed at Excellence in Mexico and the Dominican and this is by far our favorite. This resort has by far the best beach and their food is top notch. We can’t wait to return!

I loved the hospitality

The property exceeded most of my expectations. My only note is the food isn’t so good.

Beautiful property!

Everything

The service is amazing. The staff are really polite and it is a laid back luxurious resort