Unsafe, unclean.

Not luxury or premium. Quite possibly the worst place I have stayed at. The pictures are years old. Not maintained at all. Do not stay.

How Expedia rates this 3 stars is baffling. 78 countries maybe 1,000 hotel rooms this is in the filthiest bathroom and pillows. No toilet paper, water in shower was brackish not fresh. Mold everywhere. Total rip off, complain to the front desk they just look at you, well you where stupid enough to book it. Especially when price is as high as it is. Place is literally falling apart, roof of part of the pool bar collapsed, luckily no one sitting there. Local guide reviews are bogus.

The location near beach

about meals .... No buffet ... no chicken ....No pizza ... no cheese ... no youghurt ... and so on And you know ... ! if you go to the shop and buy yoghurt, its confiscated and you are treated as a criminal !! Unfortunately I am not allowed to use the correct word to describe this policy towards guests !! You really think think that is guests want to spend their holiday ?? OK, you don't believe me ?? hahaha... just try !! You just try !!

The view was amazing!

The hotel is a bit old, room condition dies not reflect what is portrayed in Hotels.com.

Everything

The bath room is dirty and do not seem to be cleaned.

the place

Need to improve

Unfortunately, my stay at this hotel was far from satisfactory. The room and bathroom were very dirty, and all the furnishings were old and neglected. The mosquito net was terribly dusty and had stains from squashed mosquitoes, which was not only unpleasant but also gave the impression that hygiene is not a priority here. Additionally, the check-in process was lengthy because they couldn’t find my reservation confirmation, and I had to send them an email with the confirmation. The towels were also dirty. Furthermore, the photos on Expedia do not reflect the actual condition of the rooms – everything looked much better in the pictures than in reality. I definitely wouldn’t recommend this hotel if you care about cleanliness and good conditions.

On returning to the room hoping for a shower at about 11/11.30pm I found the bathroom was flooded with water which seeped halfway into the bedroom. Fortunately, my bags were at the other end of the bedroom and so stayed dry. It was cleaned up in about an hour and a half or so. This meant I did not get to shower till much later, delaying my sleep. We organised a later check out the morning after.

I didn’t expect much from this place before I booked it but I was completely surprised after the first day. The property was right on the beach and the staff was great and friendly. The only slight problem was the wifi connection. It was slow at times. I would recommend this place to anyone considering staying on Nyali beach.

Friendliness was great!

It's not a bad hotel , just a bit old. They need new smart tv's and mini fridges. Everything runs slow there so if you need to get somewhere don't wake up late.

hôtel très correct pour son prix , la plage a promixité est bondé par les locaux, belle vu , bonne salle de sport , personnel super !

Beach area was amazing

I booked a three night stay here with my wife and daughter and we enjoyed every moment of our stay. The staff are friendly and the facility is very clean with spacious rooms and comfortable beds. All the balconies are facing the beach front and the views are amazing. I recommend this hotel.

Nice hotel