Rating & Review Keseluruhan Hotel Las Cascadas

Muy bien

Nice people

Very nice facility however hotel was at capacity and this taxed their performance. Stayed 4 nights show never got hot, lost internet for over day and night of third night. Breakfast good but crowded dining area also taxed food service however with patience was manageable. Probably will go elsewhere next time. very good staff

Aceptable para viaje de trabajo

I live was very professional.

Everything was excellent I will give this place 5 start

Overall it's a nice place

Comfy Experience! 😃

Location is great , building super clean. Staff super great service , Need upgrades in all beds.

Dirty and not worth the money, Stained sheets uncomfortable beds

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Habían 2 personas en recepción y solo 1 atendiendo espere 40 minutos para hacer check in, podrían mejorar

Everything was super Great

Our first room didnt have hot water and they moved us to another room that lookes like it had recently been remodeled and was nice. But half the lights in the room didnt work and the toiletries we're labeled in the shower or at the sink so you didnt know what to use. The large towels smelled dirty and like the lotion that is provided in the bathroom. Over all it was nice but not easy to walk to your room. Its located near a lot of restaurants and banks a large mall which was easy to walk to.

When we got out of the elevator the hallway is very dark, very good breakfast, very nice people

I truly enjoyed my stay here the atmosphere was very pleasant and everyone was very helpful. I personally like the fact they have an indoor garage just a few spaces so get there early. The restaurant inside wasn’t that great but there are many other places to eat near by .

Muy confortable

The front desk was easy to communicate with before the trip and helped us arrange for a private vehicle to the airport. Breakfast was simple and hot. You can hear people speaking and walking in the hallways though since there's no carpeting to absorb the noise - this wasn't an issue at night when it was time to sleep.

The staff was great. The housekeeping Gloria went above and beyond to make sure that we had everything we need and so did the rest of the staff

Everything ok