I’ll start with the positives. There were very beautiful views, the resort is on the smaller end which made it peaceful to an extent, and the rooms were pretty decent. However we had a quite a few issues.
Extremely overpriced for the quality of service, food and amenities. The staff, though kind, are very slow and unreliable. For example, there were multiple instances in which we ordered room service which just never came.
The steak house is the only restaurant where you pay, as it is meant to be a luxury experience. We sat for over 30 minutes at our table before even having a glass of water poured. We were promised a special discount upon check-in and yet when the check came they wouldn’t provide the discount. The icing on the cake with this experience is that the steak was pretty bad.
My wife tried to use the blow dryer and a flame literally shot out and then it started smoking…
I could go on, but will leave it by saying that I would expect more from a hotel that was half the price.