Acceptable

The staff was pleasant. The room was clean and spacious, but could use more amenities. There were a vast amount of vegetarian options on the menu. Overall, we had a good stay.

Gym equipment is mostly broken.

Utmerket, rent og behagelig

This was a safe location for foreigners. The compound is surrounded by a wall and guarded gate. The facilities were very nice, clean and comfortable. The restaurant was very good. Their portions are big or you can go a buffet.

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Nice and confortable hôtel . Food great

This is a unique property in the sense that it has all the basic needs and checks off all the boxes in Lilongwe. It is comfortable, clean, and safe. However, it is very basic and cold in terms of decor and having one restaurant. Any stay over 4-5 nights without a form of transportation and ability to explore will be very boring unlike Latitude 13 that is a warm and inviting property with interesting and appealing architecture and art.

Clean and great location. Staff are very friendly.

It doesn’t seem like it’s an Expedia VIP hotel anymore. Towels smell bad and carpet not neat.

Nice and beautiful. Friendly staff.

Everything was at best quality and i enjoyed staying in the hotel. it will definitely be my option for the next trip.

Great option for Lilongwe. Enjoyed the restaurant and the rooms. The pool and outdoor patio on the second floor were nice.

Hotel staff was friendly and very helpful.

The food was a let down.

Staff were very helpful and approachable. Facilities need to be checked and maintained on regular basis

Used to be the best hotel in town but service is deteriorating systematically. No maintenance to plumbing in the bathroom. No hot water most of the time. Housekeeping not consistent. If they continue this way I won’t stay there again.

Best hotel in town but it is deteriorating. No maintenance to the rooms at all. Had to fight to get VIP benefits

Pest control needs to be improved. This is the second time to see cockroach in a room in the hotel. Had one also in my previous stay.

Rooms need maintenance and pest control. I found Cockroach in the room. Shower is broken.