It was good but there was a surprise” fee of 5 dollars for registration non- refundable; it should have been included in the price given by you

Muy buen hotel, limpio y tranquilo. Dormí ahí una noche por que era escala y al día siguiente tomaba un avión. Lo único que fue un poco tardado fue el shuttle del aeropuerto al hotel. Al día siguiente nos apoyaron y fueron por nosotros a una tienda cercana. Los empleados muy atentos.

Overall, the hotel was super clean. It is a new property so you would expect that. There were a few (minor things) the hotel could improve upon. First, there are no rails or grab bars in the shower. I almost fell several times. The bulky, provided shampoo items have been attached directly under the shower head making it difficult to stand directly under the shower. It is in the way. There is absolutely NO NO NO shower pressure- at all:(((( which makes for a long shower! There are no ashtrays around the property at all. I understand it is a smoke free “facility,” but let’s face it, you can’t tell people they can’t smoke, they are going to with or without your approval or ashtray, but an ashtray in a designated area will help keep your property cleaner. There were a lot of drunk, foul mouthed, bikers that hung out constantly in our lobby. They were there from the time we woke until all late into the night. The front staff allowed them to congregate in the lobby. They had ice chests and 12 packs of Budweiser everywhere. It wasn’t unusual to walk through and hear random MFs and other choice words. We thought it made the place look cheap to allow such behavior ALL weekend. It’s like they had nowhere to go, but the staff should have moved them into the nearby conference room to party. It was BAD!! All in all the hotel is in a great area, pretty much close to everything you could need or want. Breakfast wasn’t very good and is over at 9 am which was awful!!

We were surprised by the value of our stay. The hotel was clean, modern style, rooms were large and it included breakfast! We assumed the price would not include breakfast. We will definitely stay again.

Easy check in. Just staying one night but no water bottles available for purchase. It’s 100 degrees out and being that I’m traveling no access to a car to go buy some. Room was clean and met my needs. Also sucks they charge for late check out and do not store luggage. For being so close to the airport, you would expect at least the capabilities to store your luggage.

Host was not very welcoming and was rude when customer didn’t understand.

Not great shuttle if you’re flying in and out and need to use to and from airport. Had to get my own Uber. Shuttle doesn’t start until 7 am and stops at 10pm

Good spot by the airport, bar, restaurant, fitness, breakfast.

Close to airport and shopping, food very quiet!

Customer service needs a training on customer experience

Very limited airport shuttle service. Stops at 10pm doesn’t start in morning until 7 am. Not a great option if you’re catering to people flying in and out of DFW

Todo muy limpio y camas muy cómodas

Muy buen hotel, limpio y cómodo.

Nice place to stay. Very centrally located, with shopping and places to eat all around. The airport is only about a 10-15 minute drive. The suite smelled nice and was clean. We were a little disappointed this time because the mattress seemed a bit older maybe, definitely lumpy and the shower head definitely needed to be changed out. It kinda sprayed everywhere. But, the front desk service was great; knowledgeable, helpful and prompt, and the lobby and grounds are still very nicely kept. Have stayed here often over the last five years and will continue to come back.

Property was clean, only downside was highway noises and constant guest noise up and down hallway and upstairs

Nice, clean and fast check in

Muy buena estancia

Was clean and comfortable in a safe area with shopping and dining options

Very good place

Overall, this is the nicest LaQuinta facility, good value, but poor service.