Rating & Review Keseluruhan Home2 Suites by Hilton Greece Rochester

Very nice

I can't recall the name of the attendant who was working the evening of our stay but she was absolutely terrific! She was funny and had a great personality. Everyone who worked there did actually, but the front desk attendant was my favorite!

The kitchenette offered in the suite was so helpful to have. A full size refrigerator and freezer with a microwave and dishwasher. And you could request a flat top stove from the front desk.

Vety clean

Front deck staff friendly maintenance/housekeeping lacking (broken lamp shade reported and not replaced, dishwasher had dirty smelly wath with molded food in it and the smell was in the room). I ran the dishwasher for a cycle and sprayed room deodorizer to cover the smell.

It was nice and clean

Super basic. The room had a very bad smell. Good that we stayed only for one night and we arrived very late.

Wonderful hotel. New, clean and spacious suite. Will definitely book here again when in the area.

Place was clean Staff friendly

The staff member who checked us in was kind and helpful. The room was clean and exactly as expected. The hotel was quiet. My husband and son enjoyed the pool.

Clean and comfortable. Night shift lady was very nice and helpful.

It was exactly as expected. Nothing amazing but it was clean, convenient and all that we needed.

property is in an undeveloped area with new building in progress. I’m sure it will be wonderful when done

Nice quite clean stay. Will come again.

Our room wasn't ready when we checked in, but the front desk was very nice, and we had an ice cream treat while waiting. The room was good size and clean.

Unfortunately, we had a medical emergency for a terminal patient in our family and could not make the trip. Travelocity contacted the hotel to see about a refund or partial refund for us but the hotel said, “sorry, no refund.” We usually travel to Rochester 12 times a year & stay at the Marriot. Unfortunately, the Marriot was sold out so we chose Home2 thru Travelocity. Big mistake! I will never reserve there again! Their customer empathy and service is greatly lacking!

Great room, nice breakfast!

It was wonderful im having my family come stay for our family reunion the staff was great and friendly hotel was clean and breakfast was excellent can't wait to stay again 😊

It was nice

Very clean, friendly staff, nice beds, big rooms delicious breakfast! Clean, warm pool!