Understaffed. Nearly impossible to get room clean outside of their schedule. I feel bad for their staff. The owner needs to step up and hire more than 3 cleaners.

all perfect

房間舒適，服務優質。滑雪方便，雪具出租就在樓下，服務人員也會中文，真是太棒了

The room we were upgraded to was superb! The staff were great and the breakfast buffet as always was delicious!! The ski in and out valet is second to none in Niseko!!

お部屋の温泉を使った半露天風呂は最高です。雪景色を見ながらリラックスできました。

All of the above

This was our first Park Hyatt visit and boy does it live up to the name. Being from a blue collar level, this was a special treat for my husband and I and it surpassed our expectations. The resort is in pristine condition, the rooms had zero flaws and the service was outstanding. They made you feel special and never ignored. It will be the most memorable stay for us and the view of Mount Yotei and in room onsen, was the icing on the cake. Even our room service meal was out of this world. A must visit for all.

整體上都非常滿意，可以說是我咁多年來去旅遊最滿意的酒店。只有一個提議，就是浴室內的沐浴露和洗頭水等，只是一小瓶，如果換了大一點的就更好了。

Fantastic property, a place where you could really enjoy yourself and nature--a skiing spot for the winter not to be missed!

Front Desk, Concierge, Housekeeping team, and the Global Breakfast Staff were excellent, went above and beyond, great to speak to and interact with. They were all very kind and accommodating.

Amazing hotel! Fabulous staff!

前にとまったときの方がよかったです

施設が綺麗でよかった。子供が遊べるアクティビティ的なものがもう少し欲しかった。

房間十分大，非常整潔，員工態度友善有禮，鄰近附近的遊樂場步行距離十分方便，設施齊全整潔，與小朋友入住體驗十分享受

Perfect

プールやお風呂を楽しみつつ、お酒と美味しいお食事でゆったりと過ごすことができました。 お部屋も心地よく、また伺いたいです。

Food

This place is truly exceptional !!!! All the staffs are very very helpful and they are always there for any needs. Especially, Taeyang Jang & Muzuka?(at the Chinese restaurant) were just so great!! Also, the ladies at the reservation center arranged our restaurant bookings amazingly! Our group was very large (15 people) but every single person had great memories here. I travel all around the world but this hotel is in every way perfect.

Very nice getaway resort for travelers who likes natural scenery. Great rooms and facilities all brand new.

ウェルカムサービスのイチゴが美味しくて大好評でした。