The only thing I would complain about is the upfront $300.00 damage charge. It seems a little steep compared to most motel rates.

Convenient location to Bramalea GO Station

Super

Thanks

Yes

Pool was very murky, green, and smelled horrible.

It was Easter and the staff put out a scavenger hunt for the kids they had a blast… thank you so much

Only Netflix not available

Did not have breakfast, but did have dinner and it was great.

I received the worst service, the worst cleanliness, the worst treatment, buy some of the dirtiest and unprofessional people I have ever met in life. I was kind to each in one of the Hilton gardening staff and tipped very very well yeah I was met with such opposition that I needed to cut my trip short. Because Expedia needed to know everything that was going on with proof, I risk my safety to produce those pictures. I will never do that again for companies who do not truly care about the service they provide or the customers who pay for them. This trip has made me wiser. As soon as I find the correct lawyer, you will be hearing from me again. Charles Solomon

Cleanliness

The hotel is quite nice. The lobby is well set up with a bar and restaurant. Breakfast is excellent. The rooms are modern and new. The only thing I miss is a magnifying mirror in the bathroom for us older folk that don’t see as well. I’m not sure why newer hotels have stopped doing that?! The staff are very pleasant and helpful. The power was out when we got there so it took some time to check in. They figured it out and all was good. It would’ve been nice to have been comped breakfast for the inconvenience but overall very good service.

The hotel was very clean and everything that you needed

Very nice staff, beds are comfortable, walls are paper thin.

Yes, rooms are cleaned. Staff is courteous but they dont have any water bottles or tooth brush over there in the room. That needs yo ve taken care. Elde everything is fine.

Cable television wasn’t working

Clearness, staffs awesome.

Left behind a gold necklace that was my late father in law's and it wasn't returned. I had called in about it and they claim nothing was there.

Everything was great! The staff were super friendly and helpful!

no complaints!!