Rating & Review Keseluruhan Hawthorn Extended Stay by Wyndham Odessa

Room was dirty, shower was dirty curtains were broke. Won’t be stay here again

The hotel was rated well for cleanliness however during a 4 day stay, housekeeping did not turn down the room a single time. My door looked as though it had been broken down, the secondary lock was broke off, the main door handle and scan lock were loose and the door had damage. I was pretty concerned my first night. The dishes were not clean, I did not have a bath mat. The floors were so gross I couldn’t walk barefoot without my feet getting sticky or black. Breakfast left a lot to be desired and the pool was closed the whole time. It was just a very undesirable stay. The bed was comfortable and that was about the best I could say for the stay.

Amazingly helpful. Quiet area. :)

El desayuno está muy escaso y el servicio puede mejorar

Very friendly staff. Asked for floor preference. Room was clean and comfortable

Will definitely book again!

Comfortable, just comfortable.

Good

I thought housekeeping would come in with fresh towels and make the bed..

The breakfast was lacking, had to ask for juice the two mornings I ate there, as their juice dispenser was not operating, the last morning I chose to eat somewhere else. Also, one evening while waiting in the lobby to be picked up I could smell something with a pungent odor and the individual behind the desk said it was worse in the offices. She came out from behind the desk to check some electrical items as she believed it was smoke. Sure enough about five minutes later she found greasy rags in knit bags leaning up against the wall in the laundry room smoldering. Rags and towels soaked with oils and grease can spontaneously combust under the right conditions. She took them outside.

Business trip good hotel

Friendly staff at check in, only issue restroom barn door would get stuck and we couldn’t get out of restroom.

I want to say that this staff at the hotel was amazing above average and the best. The lady at then counter and the manager need to get a raise they were above and beyond professional

Nice

Hotel is always clean and the staff is great. Their bar/grill is awesome and the food is delicious. I love their there 24 hour coffee bar in the lobbey. The workout gym is equipped with new machines that can give you a good enough workout to keep you fit while traveling.

loved the kitchen!

Needs to fix their shower heads and water pressure but perfect stay

It is a little far from restaurants. Only complaints are internet is a little hard to login to and the shower water pressure was low.

I liked this place to sleep in , convenient location . Recommend to other travelers. ;)

Bed sheets with putrid smell