Not Beaches Turks & Caicos at all—the two resorts are vastly different. Room was extremely cramped for 2 adults + 2 teens; unclear why this configuration is even allowed. No upgrade possible (sold out—not staff fault). Most staff were excellent (only a couple grumpy). Standouts: manager Javed (exceptional, apologetic, proactive—arranged birthday cake & fixes), manager Danielle (elegant, responsive—quickly handled safety concern), sailing instructor Patrick Daley (decades at resort, knowledgeable, passionate, fun & safe—total contrast to earlier young instructor who was obnoxious, intense & showed no safety awareness). No Wi-Fi anywhere except lobby, despite resort email promising room Wi-Fi—no warning given. Forced expensive, choppy roaming data ($25/person/day), badly disrupting my son’s daily online SAT classes. Daughter’s birthday (main trip purpose): nothing arranged despite multiple advance notices. We organised everything; Javed stepped in with apologies, special touches & cake—much appreciated. Cabana “service” poor—one visit, quoted 50-60 min delivery, so I fetched food myself. Javed again apologetic & helpful. Jerk restaurant: great food, but server oddly denied us fish (claimed sold out at length), yet later guests got it—no explanation. Stella’s: mediocre, nothing Italian. Kimonos: outstanding—must-try. Peruvian reportedly great but no reservation available. Water sports enjoyable, especially sailing with Patrick. Overall, staff try hard within resort limitations,

I loved my stay, the staff was friendly & very attentive. My son celebrated his first birthday and he had so much fun he loved everyone especially nae nae! We can’t wait to come back!

A Nightmare Vacation** I recently visited Beaches in Negril with my mother and my autistic adult daughter to celebrate my birthday. We arrived around 1:45 pm, having requested an early check-in to accommodate my daughter’s needs. Unfortunately, Melícia at the front desk was disrespectful and dismissive of our situation. My daughter had an absence seizure shortly after, and while the manager, Daniele, was helpful in getting us into a room by 2:45 pm, the problems only began there. The room smelled of mildew, and water was all over the floor from the air conditioner. When we tried to clean it up, the towel turned black, indicating the floor had never been cleaned. After a sarcastic response from Melícia at the front desk, we were eventually moved to another room. The new room seemed better initially, but our troubles continued. Both my daughter and I started noticing bite marks and severe itching at night. My mother then became very ill with severe diarrhea and a headache. Over the next few days, the bites worsened, and my daughter and I were covered in them, while my mother remained sick in bed. I raised the issue with Ms. Gisela, she dismissed the bites as mosquito bites, despite the itching only occurring at night in bed. The nurse mentioned to Gisela of anothe family suspected bed bugs, but no proper investigation was conducted. Despite promises, I have yet to receive any follow-up two weeks later. Emails to corporate have gone unanswered.

This was a wonderful experience, my family can’t stop talking about it. I can’t wait to go again. I highly recommend Beaches Negril. You won’t be disappointed.

Great resort, friendly staff.

It was awesome and the property was beautiful

Booked an ocean view suite, when arrived at the property they give me a room that’s not ocean view, the rum always finish.

WE absolutely enjoyed our stay at Beaches Negril. The variety of food and activities really helped keep our 21 yo, 17 yo, and 9 yo busy. Our massages were enjoyable and the pools, waterslides, lazy river, games, beach, and beach activity rentals were fantastic.

Overall, great time. The scenery is breath taking.

It's overpriced for the quality of liquor and food they provide, along with the pool areas being not well maintained. BTW don't count on the lifeguards, they are too busy socializing to actually see if anyone is drowning.

This property was one of the most disappointing all-inclusive resorts we’ve ever stayed at. The decor is outdated. The property is not clean. We saw several very large roaches. They are understaffed. It does not feel like luxury at all. We will never return or go to another Beaches property.

Laid back and Relaxing. Kids loved time on thee beach and waterpark. Great food selection.

The staff was not friendly and felt like it was a bother to ask for anything( Especially Lorenzo at the swim up bar by the Mill restaurant). We stayed in room 603 and it was dingy with outdated bed linens, it was obvious that the room needed some updating. My daughter was also bitten by bed bugs. We inspected the bed and found bed bugs droppings! The Concierge and property manager were very helpful and apologetic but we ended up leaving a day early. The spa was another disaster! I was getting mani, pedi and the technician had no soap or water to complete the job and she had to lift the table in order for me to get my feet in the foot soak tub, which seemed odd because I thought this was a first class spa! Very disappointed. Not to mention she wasn’t happy doing my nails because they booked me during her lunch break. Smh!

Great vacation, but our room could use a little update. The air conditioner was very nosey.

We booked a honeymoon suite, but ended up in a regular room. For that l believe we should have been compensated. And it wasn't ocean view as promised either.

It is a classical resort with average resort quality but with a 5-star hotel price. Food is at average level and the quality of service is terrible! It seems all the employees are in a bad mood and not really willing to help. The infrastructure is old and needs lot of improvements. Several power shortages during my 4-day stay as well as some water shortages. Limited number of chairs by the pool and the beach, so when you get there all of them are already "reserved" by other guests. I have been at the Beaches in Turks and Caicos, which is really above any expectation, and was expecting similar quality in Negril, but it is completelly different. You can get exactly the same at any average resort in Cancun at a well lower cost.

This is a 3 star hotel. It is rated 5 stars because it may be the best Negril has to offer. Anywhere else it's 3 stars. The grounds, beach, landscape, etc are great. However I was extremely disappointed in the accommodations. Old rooms, dinghy sheets, paint peeling under the a/c unit, dirty ceiling fans, etc. I did not feel that it was clean or up to 5 star standard.

This is the first holiday I've been in a while that I did not have to get up at the crack of dawn & towels and sprint to the poolside or beach to reserve a sun lounger. At 10.30am we still got loungers. Thoroughly enjoyed our stay there.

Staff was friendly!!! Housekeeping was not as good as to be expected.

Nicest place I've ever been. It's a little pricey but worth it.