Rating & Review Keseluruhan Home2 Suites by Hilton Foley

Great place to stay

It was clean, staff was very nice and helpful.

We loved the location. Directly across the street from Tanger Outlet. The beach was an 20 minute away and there were plenty of restaurants on the strip.

Love it so far!

Great location!

The hotel was clean and quiet, in a great area, and had lots of amenities.

Great property, right across from Tanger

We recently stayed at this hotel and had a generally pleasant experience. One of the highlights was the pool — it was clean, well-maintained, and conveniently located, making it easy to enjoy during our stay. The hotel's location is also a big plus, with easy access from the main road and close proximity to shopping and restaurants. The lobby and breakfast area were nicely designed and comfortable. I also want to commend the staff; everyone I interacted with was friendly, helpful, and went out of their way to assist with any questions or needs. My only real disappointment was the breakfast. While the area itself was nice, the options were quite limited, especially compared to those at similar hotels. Overall, it's a solid place to stay with great staff and a convenient location.

The only complaint I would have it the AC unit is very loud in both of the rooms.

Early check in was nice!

Need better pillows. Maybe a cereal kids like at breakfast.Rooms were nice and hotel was guiet. Would stay again but bring pillows

When we first arrived as we were entering the building all you could smell was cigarette smoke with used cigarettes on rug and around front door. The room appeared clean but in the kitchenette area the counter and draw pulls was dirty and sticky. Only 1 dish towel in kitchenette area. Had to ask for another dish cloth even after the room was supposedly clean and the only dish cloth we had was removed. We had to ask for more towel, wash clothes and hand towels every day even the day the room was suppose to have been cleaned. Also had to request toilet tissue after the room was supposed to have been cleaned. The breakfast was cold and not good at all! My 18 year old grandson was making his waffle at the self-serve waffle machine and was yelled at by one of the workers who was supposed to be there to assist those staying at the hotel. It was very noisy most of the night. Also, housekeeping when they cleaned rooms on our hall very loud , slamming doors, yelling in the hallway. The pool was dirty and unusable by my grandsons. Words can not really appropriately describe how bad our stay at this hotel really was for us. I was very disappointed with our stay at Home2Suites by Hilton. I thought since it’s a Hilton Hotel that it would have been held at a higher standard. We will not being staying at this hotel ever again.

Shampoo was empty, no towels for pool, breakfast meat was too tough to eat. Trash on floor in 2 main areas for our entire stay.

old

Location. Close to restaurants, activities, and shops

Our room was perfect for what we needed. It was spacious, the bed was comfortable. I got updates from the staff often and they reached out to ensure we had what we needed. The front desk staff was so lovely to deal with. The only downside was our shower needed some upgrading (caulking around the shower needs replacement) and the pool outside was freezing cold. Other than that, it was a great stay. Amazing location and very convenient to shopping, restaurants, etc.

Our floor was right next to kitchen and public restrooms at 4 am toilets flushing waking us up. 6 am breakfast prep. So noisy, room felt very damp floor was nasty our feet were black, shower water on floor making it slippery. It was a disability room(I normal don’t pick) water went in the bathroom, and our bedroom carpet at entrance had to use three towels to dry it off so I wouldn’t slip(I just had hip replacement 4weeks ago-that would have been horrible if I fell). Breakfast eggs were cold and nasty had to go out to get food. Won’t stay here again.

Found ants in my room, found blood near my bed, hair when I was checking the bed, and hair in the soap dish when I checked in.

Our stay here was nice and everyone was super friendly. The room was clean and we will definitely be back when we are in Foley. Highly recommend!

Front desk staff was great. Room was not made up when we checked in. Dirty towels, dirty sink, dirty kitchen sink, dirty fridge with spilled drink, couch pillows on the floor. Beds were made. Trash removed but no trash bags. They changed our room. 2nd room was made nice but shower was mildewed and a little gross. All the hallways (1st room was on 2nd floor, 2nd room was on 3rd floor) were very filthy… not vacuumed in days/weeks? All in all, the price paid was not reflected in the quality received. Just plain dirty. I will not return.