Rating & Review Keseluruhan Hyatt Centric Old Town Alexandria

good

Amazing spot to stay. Close to everything. Easy travel to Washington DC. And loved the trolly that runs

10/10 From the moment I walked into the hotel, I was greeted and checked in. The hotel was clean, the room was nice, and the Bar/ Happy Hour was right on time. I visited the bar and restaurant throughout my stay, and the service was great. The location is moments away from the metro and in the middle of a lot of shops and restaurants.

We found some dry blood on pillow and sheet when we got there. But they did do quick replace all sheet and pillow case.

This was the second time that I've stayed at this property. Everyone there from the front desk to the dining staff knew who I was just from the previous visit. It's a great great place. The food is great. The service is wonderful. The drinks are great. Everybody makes you feel at home and welcome

This is a great property in an outstanding location.

From the moment I walked through doors of the hotel, the staff was friendly and super helpful. My check in time was supposed to be later in the afternoon, but I was allowed to check in earlier, which I was super grateful for, since my flight had just landed. The Hyatt Centric Old Town Alexandria is perfectly located on King Street and just a short walk to the King St.-Old Town Metro stop, which made getting around Alexandria and the surrounding cities super convenient. The hotel is within walking distance to all of the attractions and restaurants in Old Town Alexandria. I would recommend the Hyatt Centric Old Town Alexandria to anyone who wants to stay in Old Town Alexandria and I will definitely be back to this hotel the next time I’m in Alexandria.

Great experience. Clean room.

I did not like the parking situation.

We knew we weren't going to be in our room very much, so we don't care about size of the room or hotel amenities. The one really disappointing factor for me was that I specifically requested no maid service during our visit. We returned back on our third night and the room had been cleaned. While that might not seem like a big deal, I left personal items, i.e. dirty clothing and underwear, as well as a wallet full of cash out on the bed. I have no idea how much cash was in my wallet because I didn't think anyone would be in the room. Overall, it left me feeling like my privacy was invaded and left me with a sour taste in my mouth.

Everything was great

Super clean and comfy modern room. Keurig in room but no free fresh brew in the morning. Fridge wasnt working. No hot tub. Longish walk to downtown area.

Great location. Walkable. Easy check in and check out. Staff was outstanding, very professional, friendly, very helpful in responding to your requests quickly. Room was 1 king bed, clean, bed was comfortable, but room was a little small. Some items for improvement -- 1. needs more hanging space for clothes, 2. needs mini refrig and microwave. 3. Ice machine on each floor. Customers should not have to go to the lobby to ask staff for ice or to use the 1 microwave in the lobby. 4. there should be an exhaust fan in the bathroom.

The noise from the other guests was so loud and staff would not intervene. Hand towels were not provided and upon request, were promised then never delivered. Very disappointing.

Great location for metro , shops and restaurants. I would say would have been nice if bar/restaurant stayed open longer then 9pm

Everything was clean and everyone was nice

Hotel is absolutely amazing. This will be my go to hotel whenever I come to town!

Next to King St station and on the King St free trolley. Plenty of great dining and shopping, quick trolley ride to the waterfront. Easy access to DC and the sites. Loved it. Comfy beds, friendly staff and nice restaurant.

The hotel was comfortable, quiet, and very clean. We slept very well in their bed with beautiful and comfortable linens.

Great location and the staff was really friendly