Rating & Review Keseluruhan Homewood Suites by Hilton Chula Vista Eastlake

Loved this property, great staff and very good breakfast options

Suite was perfect 2 rooms . Large bathroom. New thick towels. 2 TVs. Outlets to charge our phones. Beautiful kitchen with a full size fridge. Spacious rooms with large beds and a couch with a pull out bed. Free breakfast . Great place to stay. Pool, hot tub, gym, they had it all. The service was great. Nobody had an attitude. Smooth stay.

Very nice and very luxurious!

Good

Uno hotel en perfecto estado de mantenimiento, personal amable, limpio, estacionamiento gratis y amplio, buena ubicación, el área es muy agradable si vas a Chula Vista

Hotel was OK but not really a good value for the very expensive price. We paid over $500 a night, and the bedding and mattress were only so-so. The washers and dryer‘s were not well-maintained. One dryer was out of service and a second dryer needed to be repaired while we were using it. There was a constant line for the laundry.

El hotel es muy bonito y nuevo, una lastima el pésimo servicio, si necesitas algo, y si tienes suerte que alguien te conteste, pueden pasar 2 o 3 horas a que te manden toallas o cualquier amenidad, reservé el servicio de house keeping 24 horas antes como lo marca la regla y jamás hicieron mi cuarto, una pena, bonito el hotel pero pésimamente mal manejado por el manager general y el manager de house keeping, ojo qué hay mejores opciones en Chula Vista ! No reserven aquí

ES UNA LÁSTIMA QUE HAYAN SOBREVENDIDO LA PROPIEDAD Y NO RESPETARAN NUESTRA RESERVACION

The hotel was clean and beautiful...the amenities were top notch but the service was the best of all.

K

Wonderful location, staff, and breakfast, but The room carpets was filthy. My daughter walked around barefoot for 10 minutes and her feet were visibly black. There were carpet stains in several areas. Recommend shampooing the carpet. Neat and Clean otherwise.

Nice location. Very clean property. Staff was amazing!

This hotel was very clean , staff was very friendly, beds were really comfy , free parking and breakfast was very nice and a huge plus for this hotel! i would stay again and definitely recommended

Extremely noisy, slamming doors all hours of day (next to housekeeping), outlet in bathroom didnt work, tested fire alarm in room 2 days in a row at 10 AM with no warning or announcement. I thought the hotel was on fire. Website advertised smart TV with Netflix- they did not have. Bed made with the bedskirt used as the blanket with no blanket in room at all. Witnessed staff checking in people without facemasks despite postings to the contrary. The refrigerator and sink smelled bad and there was only 1 spoon in the full kitchen. Crumbs and such found on carpet and in bed.

I was in town for business. The hotel is busy with 2 Hilton brands in one location. It is clean and the area is close to restaurants and shopping.

Que no hicieron la limpieza del cuarto diario aunque yo lo solicite. Olvide el cargador de mi telefono en el cuarto y me dijeron que como no estaba la housekeeper no lo podian checar que cuando llegara me llamaban y nunca lo hicieron

En general todo muy bien todo muy limpio todo muy cómodo todo nuevo el desayuno complementario está bien las instalaciones excelentes rápido checking y rápido checado

I am very thankful to have a place to allow enjoyment of sorts for my family, but the property needs improvement. Shockingly, they’re a new build, too. The building hosts two hotels, each with different standards of cleanliness. Forget about calling the hotel—both times I desperately tried, I ended up in either the Philippines or India. Leadership here ja not the best

Love staying at this property.

Very nice property 👌