Rating & Review Keseluruhan Quality Inn & Suites Roanoke - Fort Worth North

I didn't like that I wasn't notified up front this reservation was non refundable regardless. I had like 8 other hotel reservations over a 10 day period. ALL OTHER HOTELS LET ME CANCEL WITHIN ONE DAY. EVEN A NICE CONDO IN GALVESTON. SO I WAS VERY SURPRISED IN YOUR REFUND POLICIES. I WILL NEVER RECOMMEND QUALITY INN TO ANYONE.

We had a nice day in a nice comfortable room with super comfortable beds in air-conditioning rooms. Can’t ask for much more than that except for there were some rude people blasting their music by the pool, making it impossible for other people to enjoy

If i had known the outlet mall was across the highway, I'd have booked a 2 night stay.

Nice and clean.very good staff. Breakfast is kind of ok.

We stayed 5/16/25-5/19/25. The room was a nice size and clean. The staff was friendly and their greatest asset is Sonny. He was incredibly attentive to my mother’s needs and was sincere with his concern for her well being.

Very close to TMS for LS Fest, would stay again!

Staff very polite & helpful.

All around good place to stay.

Our room was sub-par at the best. The water didnt get hot, AC was not easy to use and the toilet clogged. Light came in from under the door and through the curtains. You could hear every noise from the hall way. Night time employees made you feel like you were bothering them. Cost was not worth it! Assistant manager and maintenance man were great!!

Well to start the place wasn’t very clean. And it definitely needs to be remolded. The carpets were nasty looking and the place looked very dark and dirty. Then the key cards add be reset everyday. And I heard others having the same problems. I ended up with 5 different key cards and still had to get them reset to get into the room. I will not be planning on staying there next year when I go back for that event.

The only thing good about this hotel was the closest to the track. The first two rooms we're dirty, they finally got us a semi clean room but my wife still had to wipe stuff and we had to spray lysol. Tge one comforter had pee stains on it. Property severely out of date

Very old

Staff was very nice as previously reviewed, however I arrived 15 minutes early and they told me no rooms were available yet. I’ve never had an issue with that at other hotels, so it seemed a little odd they made me wait.

Great location for me.

Hotel was convenient to where we had to go

Very nice very nice there me and my wife love it

The employees at this hotel are extremely helpful and courteous.......and Dee and Sunny especially ! Any thing we needed-or had questions- they took care of it ! Made the stay VERY enjoyable !! A couple dings : Toilet got stopped up and the flapper would not seat properly...TV remote batteries went dead...Check-in was EXTREMELY slow, but was explained that since I booked through Expedia, almost all my info had to be re-entered....but they are "working on it" with Expedia to get info faster....The breakfast was kinda "iffy" with just barely enough food at 8am....and the water pressure in the shower was very weak... The bed was excellent, the AC worked great, and the room staff did a great job with bed, towels, etc.... In conclusion. would stay here again even with the drawbacks, because of the courteous staff of Dee and Sunny.....We enjoyed it......!!

When booking this room. It didn’t say anything about a deposit of 100 dollars. Somewhere it needs to state that.

I paid online and still when you get to the hotel they require a $100 deposit which wasn’t noted on the site. They wouldn’t let me stay until I paid the deposit even though I paid for the rooms already which were non refundable

Clean rooms, comfy beds but door did not have a security latch