The resort was nice, I loved all the food and the beautiful beach! The staff was amazing and very friendly. The only issue we had were getting clean towels and washcloths, it took them hours to bring fresh towels and washcloths to our room. The room had ants everywhere even in the tube! The worst thing was checking in, our room was supposed to be ready by 3pm, our room wasn’t ready until almost 5pm, I was so angry and it was as if customer service didn’t care! We had been at the resort since 7am, was told we could possibly check in early, but didn’t get into our room until 2 hours later! I’m not sure if I’ll stay there again.