Rating & Review Keseluruhan Ethiopian Skylight Hotel

Abaoulate perfect one night stay. Front stuff, restaurant including our traditional fasting, international menu were all just perfect. I can't remember all the staff names but we would like to say thank you to all. Meron from the traditional restaurant, mahie from front of reception and all the rest, thank you for your great hospitality and attention.

Hotel is ok but unsafe to walk & drive around the city

The first thing that catches attention at the Ethiopian Skylight Hotel is its cleanliness. Every corner shines, showing that the staff pays careful attention to detail. Clean rooms create a welcoming atmosphere and allow guests to relax without worrying about their surroundings. For instance, many visitors have praised the housekeeping team for keeping everything spotless, which is essential for a comfortable stay. A clean hotel enhances the overall experience, making guests feel valued and respected. Customer service at the Ethiopian Skylight Hotel is nothing short of exceptional. Staff members greet every guest with warm smiles and a willingness to help. Whether it is checking in, answering questions, or providing recommendations, the staff goes above and beyond. For example, a guest once shared how the front desk staff helped them find local attractions, making their stay even more enjoyable. This level of service creates a friendly environment that makes guests feel at home. The dining experience at the hotel also deserves praise. The restaurant offers a variety of delicious dishes, showcasing the rich flavors of Ethiopian cuisine

The receptionist

I expected more from this hotel but was restricted from using the hotel amenities, such as the pool and spa. If you are a pregnant woman looking for a relaxing time, I recommend you do not stay here as you will not be allowed to use the pool or receive any spa treatment- not even a simple head or foot massage. I was looking forward to using the hotel amenities and feel it was money wasted that I was only able to try the restaurants, which I could have tried without staying here. The room was clean with a bathtub, I had to stay in my room majority of the time. The staff are not flexible in serving their guests and should better learn how to improve the guest experience.

👌👌👌👌.

Excellent

Property is nice and its location is strategic. But the customer service is the worst i have ever seen. I arrived the hotel at about 8AM after a 14 hour flight, hoping I'd check in an catch some sleep before a meeting that afternoon. Unfortunately I was told I had to wait till 10.30 Am. I was told the room was ready but policy stated that check in had to be after 10 or I had to pay a half day rate. I could'nt wit due to tiredness so I was charged. When I inquired about breakfast, I was told breakfast for me was only available the next day because I was technically supposed to check in after breakfast was over. When I was charged a late departure fee because My flight was delayed and I had to stay longer. I will never again visit the property.

Everything is perfect skylight. Stuff from A2z All kind and polite

It's close to the airport, so convenient, but the rooms need an upgrade. The tub in the bathroom leaked all over the floor, and the restaurants are OK. At least there is a variety. The rooms are comfortable, and soundproof, which is nice. Check in takes forever, and the internet code they give you does not work. So OK, but people choose for the convenience to get to the airport.

It's good property but not the best

So good

Excellent service and courtesy. Great location. Very safe. Great good!! Many facilities in the hotel such as spa, gym. Visually appealing hotel.

Friendly staff, safe environment, good breakfast

Everything is beyond expectations. I travel many countries all over the world. This hotel is super from walk in to walk out. Specially room cleanness, amenities, food and location. Highly recommended.

very professional staff with great attitude.

Absolutely beautiful place beautiful hotel but too many people too many transit but also the food is absolutely phenomenal service a little bit slow at the restaurants I guess because they were busy but it

Excellent service

It was amazing hotel very clean and nice service

The all service is rally good and appreciated, I love if it continues like this, for ever .