Rating & Review Keseluruhan Metro Hotel

Staff was friendly and I enjoy my stay

Absolutely amazing

Excellent staff, management and well located. More improvement observed

Getting my money's worth

The picture look nothing like it and tv never work in the room, receptionist kept saying they gonna come fix it and never did and never give me a discount the WiFi sucks. I won’t be staying here anymore

Located at a very good site but online pictures are deceiving. Not clean enough, pillows are unwashed, couch is super dirty, bathroom regrettable with old over used towels, no soap. With the prevalence of mosquitos in the area, one would at least expect mosquito nets but they use sprays which only last few hours before mosquitos invade again.

Positive: stable WIFI, a decent breakfast and the friendly staff at the reception. Negative: absolutely worn out furniture and poorly maintained rooms, not very clean (there was a mouse in my room), very noisy.

Dirty towels, dirty sheets, dorts pillows, dirty room, phone wasnt even plugged in and was disconnected. This room was an apparent upgrade as well ! Probably worth $5 a night only. Pictures make it look better than it is. If you check the reviews many are fake by someone called Paul. No normal neutral person would give this place full marks. Avoid ! Better to get a $10 a night place. At least you know what to expect

The bell given by Mo, the owner, was outstanding. He went out of his way to make everything smooth for us and nothing was too much trouble. The other staff were friendly and helpful. World definitely recommend

Absolutely disappointing - the photos online DO NOT match the room (in fact, they may be stock photos or a different hotel). My room was old, run down, with an unclean couch, and dozens of mosquitos, as they enter through a window in the bathroom that cannot be closed (rusted and warped). The only thing good was the air conditioner. The bed was very hard, and the pillows and bedding were quite dirty. Overall, a poor stay, and sad that the hotel is using fake photos.

Great hospitality.

Beddings are old and not comfortable. Breakfast not ready in time. On the good side, the staff are friendly.

Lovely

Nice place and friendly

Brilliant and lonely

Excellent at the Metro

Poor conditions, noisy sometimes many works needs to be done

They don't give me the room i pay for ..no good internet...only the house keeper are very good...air cold don't work good

Generally, my stay was okay. The internet, and electricity was good. Breakfast was not good. It was like oil used for frying other stuff was repeatedly used. They can introduce some basic cereal, like weetabix, oatmeal, brown bread. Cleanliness was okay, but could be done better. The towels were old and horrible. Cleaning staff had no place to take lunch and so had to use the stairwell, causing movements and privacy to sometimes be a challenge. Reception staff are generally helpful. They have a good tips that would help you move around. The hotel is in proximity of an African restaurant, a cafe, and not far from the beach.

Very bad