My stay was good, as always. Only thing, the shower did not work good. The shower drain was not working. There was no shower curtain or soap tray.

I booked a room via Expedia and they gave the room away to someone else so I had to stayed in the car for the night. Terrible experience to say the least and no refund.

Lights not working , No hot water, wifi not working

The service , Hotel room...I even extended my stay there...Next time, I am staying there again.

Nice atmosphere. Beautiful area.

Friendly staff but poor shower room design and incompetent cotractors used by the hotel resulting in overnight water shutdown for no apparent reason.

Absolument, définitivement rien. Absolument, définitivement rien.

I stayed at Kerawi for 2 months. The staff was very friendly and accommodating. Room service was always timely. The room itself was spacious and comfortable. The food was delicious. I’d recommend this hotel to anyone visiting Hawassa for the first time.

Good hotel for my payment good hospitality service

El hotel en general esta muy bien, agua caliente y cama comoda en habitaciones buenas. El personal es agradable y el jardin interior esta muy bien para pasar los ratos muertos.

I LIKE

The amenities are good, with comfortable rooms and good breakfast buffet for the price. The shower leaked a lot, so we always had to pile up towels on the floor to keep the bathroom from becoming a lake, but otherwise the room was good. Though likely not unique to this hotel, the management is quite homophobic, and tried to charge my SISTER and me double because we were a "same sex couple". We reserved and paid for a room for 2 via this website, but they said they have tried to get the booking websites to ask for the sex of the guests during booking and not allow same sex pairs to be in the same room...obviously this is very discriminatory and not something any booking website should ever comply with. As we had already paid for the room (non-refundable), we compromised by just paying 150birr/day for the breakfast charge for a second guest (even though we paid for 2 guests from the beginning so this was ridiculous!!! But better than paying double). Not sure if this compromise would've even been possible if we weren't able to prove we were sisters. So, word of warning to any same sex travel partners that you might encounter some issues here.