Excellent location in the town centre. Lots of historic culture. Staff very friendly and excellent food.

The room was ok however the bathroom had black mould in the shower grouting and the seal around the glass shower panel was dirty The bathroom inner frame was dirty /mouldy and looked to be starting to rot When we opened the inner window/secondary glazing there was cobwebs in between the frames There seemed to be a problem with housekeeping as there was a delay in checking in as the room was not ready We stayed 2 nights and the next day the housekeeping was cursory and also delayed We will not be staying again despite the very pleasant young staff

We didn't like the bedroom very basic for the price. Room service was poor.

Very tired rooms, in really in need of maintenance. Overheard guests complaining to the management over lack of room cleaning, no clean towels, no beds being made, rooms not serviced at all.. there were multiple guests complaining. Parking was great, very convenient. We didn't use the bar or have breakfast, I wouldn't stay again.

Bathroom grubby, staff in restaurant and bar excellent, at reception less so. Food average and over priced.

Clean and lovely. Hotel is a historic charm. Do not expect corporate hotel, this is VERY old but delightful. There is no sound proofing, no even floors etc. If you are dull and complain about minor traffic noise etc, do not even bother staying here. This is a place for people who love history and appreciate the engineering of yesteryear. Staff were helpful.

A lovely old world charm about the hotel. Very nice, spacious room, excellent staff & fantastic location in the heart of Ludlow. On- site parking available which was also great.

Really nice hotel staff were friendly . Got in the car park ok as it in the week . Everything is walking distance . We didn’t have breakfast but I walked past and it did look good . Room was clean hairdryer Iron iron board in the room . Tea coffee in room Shower was great didn’t have shampoo conditioner and shower gel just had hair and body wash all in one which I didn’t care anyway I would definitely stay again .

This hotel has bags of character and is a refreshing change from the likes of Premier Inn. If you don't like creaky floors and things not being level, then this place is not for you! But if you want a warm, comfortable place to rest your head in the middle of the town with friendly staff and great food, then look no further

Parking is a bit of a squeeze but we did get a space although there is ample, easier parking at the library close by. We didn’t stay for breakfast so cannot comment on that. Initial receptionist (Easter Sunday) was okay but the receptionist on Easter Monday was friendly, informative and quite lovely which Sunday reception could maybe take a leaf from. Room was so airy, quiet and big so it was a shame to not have twin beds for our teens (who are big) and had to share a small sofa bed, in comparison mine and my husband’s bed was comfortable and big, very nice but felt a bit guilty. Luckily there was a little window area so my youngest son took over that area, pulling the net curtain to while my older son sat on the bed. Hotel exterior is so stunning and location is absolutely fabulous. I will return.

We arrived by bus and were able to leave our case with Reception until the booking in time. The people we dealt with were very quick to deal with our requests, such as exchanging the sparkling water in the room for still water, and replenishing the fridge on the second day.

We had a really enjoyable stay at The Feathers Inn in Ludlow. Our bedroom was spacious and spotlessly clean, which made for a very comfortable visit. The hotel is ideally located right in the centre of Ludlow, making it perfect for exploring the town. A big plus was the car park at the back of the hotel — it’s quite spacious, and we were pleasantly surprised to still find available spaces even though we arrived after midnight. The late check-in option is a real advantage and made our arrival stress-free. The staff were very welcoming, especially Kate, who was extremely helpful when we arrived. The only thing to be aware of is the pricing for dogs. The rate advertised on Hotels.com (£10 per stay) didn’t match what we were charged, which was £20 per night per dog. This is quite a significant difference and something that might have influenced our decision had we known in advance (as we have two dogs). The charge for the car park was £15. Overall, a very positive experience and a great place to stay in Ludlow — just worth double-checking pet charges beforehand.

Lovely hotel. Very comfortable, quiet room with everything we needed.

Very pleasant stay . Staff were very friendly and helpful, room was clean and I slept well. I will visit again soon

This hotel is situated in the heart of the High Street with everything within easy walking distance . There was also a little Market with lovely things that was well worth a look .

Chemist nearby. Some difficulty for unfit elderly clients. Car park needs a 'way out' sign

Lovely room , nice and clean and comfortable

Great restaurant

Yes

Customer service from the desk and bar was fantastic couldn’t do enough. Nice rooms. Great area Ludlow is beautiful.