Rating & Review Keseluruhan Kimpton HOTEL PALOMAR SOUTH BEACH by IHG, an IHG Hotel

Good stay awesome staff

Of course—here’s a polished, professional version of your feedback that keeps your valid frustration front and center: --- During my recent stay, I encountered several concerns that significantly impacted my experience. A $450 hold was placed on my card, and I was later informed I would be refunded. However, I was subsequently charged $40 per day for amenities—charges I was neither made aware of at check-in nor utilized to their full extent. Aside from using the pool once, I wasn’t informed of any other available amenities. Room service was only provided twice during my three-day stay, which did not reflect the standard I expected

Lovely hotel, nice room etc. staff very friendly. Gym is limited but pool area on roof was very nice. Hotel a bit far from convention centre to walk in heat so be aware of same when booking but overall good hotel.

The pool was nice

Not on a beach it’s actually a street next to a parking lot Office Depot n a car wash . If ur young need to check for open bottles so u won’t get charged for it

I thought that the hotel was nice. The room was updated and clean. The area around had limited breakfast and coffee options within walking distance. I have 2 complaints: They serve coffee in the morning and everyday it was not hot. Once you add milk it’s like warm at best. This should be an easy thing to fix. Also, very limited tv channel's. No CNN, CNBC. In this day and age just having very basic TV makes no sense I do want to say I was very happy with housekeeping. Going against trend they made up my room every day and made sure I had fresh towels. The most important thing to me is room cleanliness and upkeep. The other stuff is less important but i think having hot coffee would be a good idea.

Central location, comfortable accommodations, great breakfast, fun roof-top pool and bar, super staff.

Overall nice property. Rooms are a bit small

Nice stay

tay, clean beautiful and taken care of

Very clean, property was well kept, the property had free ride to and from the beach.They ate also a free shuttle bus that runs right in front of the hotel that take you to south beach ,And also working distance to shopping and restaurants .Very relaxing place.

Great hotel! Great staff! Clean rooms!

The property was nice but the city needs to do something about the predetorial towing. Also you pay for parking and they ticketed cars stating you’re in tow way zones is entrapment and predatory it would make a tourist never want to come back again but then they wouldn’t care they charge tourist out of state fees on top of towing they suxk

Great customer service

We had a great time , bikes are fun to use and the shuttle to the beach easy and Denise was amazing

Great

Exceptional service. Convenient facilities good food and good location

The staff was welcoming and accommodating. The property was clean.and smelled great! The room was a nice size, I would say on the larger size. Did I say how clean everything was ?! Cleanliness is really important to me. I don't want to be skeeved out where I have to disrobe and sleep. The area has great resturants and shopping. You are a 5 min walk to the Lincoln road shopping area! This is a great area filled with major stores as well as art galleries and boutique stores. Loved it. Full of people and eateries. The hotel had a shuttle to the beach. The roof top pool was small cute, but meh. You could hang around and sip a drink if you want to escape your room. It was too hot up there for me, but may work for you. I would stay at the property again.

Friendly accommodating staff

Staff was amazing and welcoming. The hotel itself is beautiful, clean and spacious, and the rooftop pool is peaceful and lovely. Would most definitely stay again.