The whole facility needs a remodel. It has toilets with black reams, bathroom sink about to fall off the wall, blood stains on the night stand and the wall by the night stand, as well as on other walls. Then they switched us to another 2 rooms that were same if not worse. I had to spend money booking my stay elsewhere, where I am absolutely satisfied with (Hampton Inn, by Gallerias Mall, I give THEM 10+!). My experience with Expedia is Absolutely the worse experience I’ve had in all my travels, I would not recommend anyone to use Expedia as their choice to travel, as they did not stand by their business ethics in any aspect.