Room was beautiful and clean, staff were lovely. My jungle garden was so nice!! Would recommend bringing earplugs as there is a very enthusiastic cockerel somewhere nearby :)

Room clean, a/c was good. We were on the ground floor so back door lead to private jungle with a hammock. The staff is friendly and accommodating. Limited parking so get there early if your driving but they will direct you to close alternative parking spots if needed. Overall 9/10. Very cool place.

Sød og hjælpsom receptionist. Dejligs og stort værelse med smuk altan. Det eneste der var træls var nogle haner der galede hele dagen og om aftenen hunde der sloges og gøede.

O quarto e o banheiro são maravilhosos.

This was bad carpet old and dirty , sink vey nasty, mirrors dusty I walked in and walked out in ten minutes bed spread had spots I did take pictures , I booked at the Marriott bloom, Expedia should not use them on there platform

The room had a rustic feel while still being clean, modern and safe. Hot water everyday with air conditioner. The patio faces a small yard below and wall but you still hear all of the sounds of nature and can see the gorgeous trees and warm rain! The breakfast has a limited menu but delicious every morning! We were able to park on premises without issue every day and At night, someone is there to let you in the locked front entrance. It was a bit quiet during our stay and not a lot going on, but walkable to bars, restaurants and rooftops. If you want a more authentic experience outside of the “Hollywood” vibe of Tulum beach, I recommend this hotel forsure.

We really enjoyed our stay at casa agape Tulúm. Staff was very helpful and friendly, rooms spotless, breakfast tasty. Beach club was amazing , beautiful location, great atmosphere, top notch food.

We had a great stay at Casa Agape. The rooms were spacious and clean. Location is not great but close to downtown area bars and restaurants within walking distance. It is a bit noisy because of a hostel/karaoke bar across the street and a lot of roosters in the neighborhood. Breakfast was great ( good variety and freshly made) and very convenient as we had a large group ( 7 people) including several teenagers. The only thing was missing is an espresso machine, but we do not find it to be a big problem as there were a lot of coffee shops around. The best part of the stay was the included passes to Casa Maria beach club. The beach club is situated inside the Jaguar Park with a gorgeous beach. It was only a 10 minute drive and we found it convenient to parking since they had valet. The restaurant at the beach club was the best food we had all stay, reasonably priced (cheap compared to other places) and great service. The beach club also has a pool and lots of options for chairs. Everyone had a great time!

Chambre spacieuse et personnel acceuillant

We really enjoyed our stay at Casa Agape. Hotel is in central Tulum. Staff was very nice and efficient. Hearty (free) breakfast. Very god cocktails at the rooftop restaurant. They have happy hours for local beer and Margaritas. The waitress Bianca was super avcoomofating with our 5-year daughter. Beach access is through the Casa Maria Mexican Grill:/Hotel Diamantek Hotel. Super nice staff there and very good cocktails. We need to get there by taxi or bike. If you use taxi make sure to download the inDrive app. This should save you a bunch of bucks. The Diamentek can get you ride back to Casa Agape for 400 pesos, Need also to pay the entrance fee for the national park on which the beaches are. It was 120 pesos for each adult. It was free for our daughter. There is no entrance fee on Sundays if you go to the beach.

clean room and the excellent location

The staff was very accommodating before and during our entire stay. Breakfast was delicious and fresh daily. There was a staff member to open the gate at night, no matter what time (even at 4 am). The location was great- many clubs, food trucks, and pharmacies nearby. The beach club access was nice too (you have to pay to enter the national park but it is free to enter the beach club with free parking and 10% off the menu with your room card). I really appreciated how the front desk always had cold water and that the cleaning staff would refill the vases in our room with filtered water!

Our 2-day stay at this hotel was a mixed bag. On the plus side, the location was fantastic and the room was stunningly beautiful, with a massive and incredibly comfortable bed. However, the overpriced breakfast experience was a letdown. The coffee was subpar. We were disappointed to find out that the bread had run out, and it took the staff 45 minutes to replenish it. To make matters worse, our order for pancakes took over an hour to arrive, despite the restaurant being empty. The biggest issue, however, was the noise from a nearby rooster that started crowing around 4 am. Despite using earplugs, it was impossible to get a good night's sleep.

Everything was pretty good, the fan didn't initially work but the staff were helpful in coming in to fix it. However, the fix made it stuck on one speed setting but it wasn't too big of a deal. Cleaning was consistent and good, only odd thing was that they never replaced our towels even when we placed dirty ones on the floor as instructed.

Die Unterkunft sieht auf den Bildern hochwertiger aus als sie wirklich ist. Der Pool ist sehr klein, es gibt nur 3 liegen und einen Sonnenschirm (der zweite Sonnenschirm l

Modernes Hotel in zentraler Lage. Leckeres Frühstück! Der inkludierte Zugang zum Beach Club ist super, leider muss man aber 415 MXN pro Person Eintritt für den National Park zahlen, in dem der Beach Club liegt.

Neighborhood around the property was a little rough but the hotel itself is fantastic. All the staff were beyond polite and accommodating, and the room itself is well designed and great to be in.

Hotel is in a residential area, dogs barking all night, roosters roosting at 7am. No TV.

This is by far the best hotel I've ever stayed in and it is perfect for any couple looking to explore Tulum and the surrounding area. Firstly, and most importantly, the staff and the room were both incredible. The room surpassed my expectations from the photos and the staff were incredibly helpful and friendly. The location was brilliant, it wasn't too far from the local shops and it was conveniently located close to some great restaurants. The pool was a perfect size for the number of guests, and being a boutique hotel with limited numbers of guests truly made the experience feel special. Tranquil and beautiful. I hope I get the opportunity to come here again!

Skip the breakfast option! The cleanliness standards are very low!