The men at the front desk were very rude, unprofessional, and had no knowledge of customer service. They gave us a room without an air conditioner, even though the temperature was around 30 degrees Celsius. I decided to move to another hotel in town on my third day because I couldn’t stand the heat. I was supposed to stay for five days.When I checked out on the third day, they suddenly told me that there was a room with air conditioning available. I asked why they hadn’t offered it to me in the first place, but they had no answer and didn’t apologize. One of them even said, “There’s a fan in the room,” clearly unaware of the huge difference between a fan and an air conditioner.I regret not booking with Haile Resort instead — they truly offer the best customer service. I would not recommend Paradise Lodge to anyone

Exceptional service and great environment

Personal muy atento buenasinstalacioned

Oh my God it's beautiful place Nice view, nature and well merikal place.

Hôtel a éviter à tout prix !!! J'ai réservé pour 3 nuits mais je ne suis resté qu'une seule nuit. Les prestations ne sont pas celles annoncées (logement inadapté et insalubre, nourriture avarié et choix très limité, piscine sale et fermée toute la journée du mercredi ) après la première nuit mes enfants se sont réveillés avec une centaine de piqûres de moustiques et de puces de lit . J'ai demandé à quitter l'hôtel et a me faire rembourser les deux nuits non prises mais refus du gérant. J'ai loué donc deux nuits dans l'hôtel le "Hailé" et c'était parfait je vais essayer de contacter Expedia France pour engager une procédure de remboursement des deux nuits non prises au "paradise hôtel"...a suivre

The view and staff were very good. Roims were large and clean. Enjoyed to stay in the lodge.

On a réservé pour notre dernière nuit à 79€ ! Ce qui est très cher pour l’Éthiopie . On s’attendait au paradise ! Ça n’a pas été le cas! après multes discussions avec les différents managers , on à réussi à obtenir une chambre plutôt jolie face au lac. Mais sans confort . La piscine sale, joli restaurant et tres belle vue .

Schöne Lage, aber vernachlässigte Pflege und Zustand der Zimmer

Nos Pusieron en una habitación de dos cuando éramos tres personas porque según niños expedía solo había pagado 82 $ cuando mi reserva era de 94 €. Perdimos más de dos horas discutiendo hasta conseguir la tercera cama. No es nuestro problema lo que expedía le cobra al Hotel. Tuve que enseñar mi extracto bancario para que comprobarán que había pagado 94 €

There wasn't anything I didnt like. The view was amazing. The room was very good, everything worked. The staff was very very nice and accommodating. If there was anything I needed they tried very hard to get it. Excellent service. No safety issues. Good food and coffee. Free breakfast buffet.

Fantastic position at the side of Rift walley with wiew over the lakes and forrest. Very nice and service minded crew. A little draw-back was the moskitos that found their way through the net over the bed, nomatter how I arranged it, and fiested on my blood.

Leider kann ich kein Urteil über die Paradise Lodge abgeben, da es kein freies Zimmer, trotz bezahlter Buchung, mehr gab.Mir wurde dann kostenlos ein Zimmer im benachbarten Haile Resort angeboten. Dort war ich definitiv sehr zufrieden.

Being in the south of Ethiopia, this is one of the best you can find. The pool is in acceptable condition (compared to the other hotels that have pool also in the area). Breakfast is limited, pest control around the premises seems to be luxury, good thing there are mosquito nets on the beds. As anything in Ethiopia, it is too expensive for what you are getting (compared to all surrounding countries, S.Africa, etc).

Pésimo. Hotel sucio y mal mantenido. Personal lento y no calificado. El lugar tiene una vista hermosa del lago pero las habitaciones y articulos de la misma son viejos, sucios y algunos no funcionan. No volveré definitivamente hay mejores opciones.

Dining facility is good, view unbeatable but rooms are so-so. Walls are thin so you can hear your next door neighbors snore, their babies cry throughout the night, etc. Doors also dont fit their frames correctly allowing mosquitoes to come in and out of your room. Internet is only availabe in the dining facility and reception area.

The Lodge is a jewel in Arba Minch and it offers visitors anything and everything they may want, whether it is a relaxing break or a stepping stone to explore the area. The staff is incredibly helpful and the rooms are truly beautiful, inviting you to relax and enjoy yourself!

This place had a great view. The restaurant and buffet were excellent. They were able to arrange a great tour of Lake Chamo. However, they resisted my attempts to arrange a tour within the Nechsar National Park, which unfortunately is not worthy of a destination.

전망이 좋다는 지인의 추천을 받아서 이용했는데 리셉션에서 룸까지 거리가 아주 멀고 돌이깔린 길을 트렁크를 끌고가다 바퀴가 파손됨, 룸에 도착해서 모기가 있는것 같아 룸에 비치되어 있는 모기약 스프레이를 뿌려놓았더니 침대위에 바퀴벌레 두마리가 죽어 있음. 바퀴벌레를 치우고 보니 과일을 올려놓은 테이블위에 바퀴벌레 20여마리가 몰려들어서 다시 모기약 스프레이를 강력하게 뿌려놓으니 도망을 가고 다섯마리정도가 죽어 있어서 치웠는데 리셉션에 가기도 멀어서불편하고 밤시간이라 모기장을 치고 잠을 잤지만 불편했음. 결국 애플망고와 바나나는 먹지 못하고 버렸음 롯지건물이 오래되어서 낡기는 했지만 더럽고 룸에 불필한 보조가구의자들은 치우고 오래된 리조트시설이지만 주변청결관리를 잘해주었으면 좋겠음

The view can't be beat. The room is nice enough with a hot shower (after a bit of negotiation) and a TV with a couple of English channels. The service is generally good and some of the staff went out of their way to be helpful. But, the advertising for the room is a bit misleading. I booked a room with a lake view but got a room that looked at other rooms and had to pay more in cash for an upgrade. There is only wifi available in the lobby.

Nice stay, tukul with lakes/forest views is super comfortable, food ok, staff helpful, nice swimming pool and massage, few issues here and there but good overall